Are you communicative and do you like to approach people?
Then a job as a Receptionist might just be perfect for you. You are the first person the guests come in contact with in the hotel. As a Receptionist, you are responsible for checking guests in and out. Here you work with typical software used in many hotels. You book services to the guests' accounts and ensure that billing is correct. You are at the guests' disposal for all questions having to do with the hotel's services and offerings. Depending on the class of the hotel, you lead the guests to their rooms and explain to them the furnishings (lighting, television, minibar, etc). And finally, you are the communication interface to the other departments. Both the Kitchen as well as Service and Housekeeping depend on receiving the right information from you to ensure the best possible care of the guests.
Your work times must be flexible as the work schedule is usually divided in to early (6am - 3pm), middle or late shifts (3pm - 11pm).
You will enter this field as a Receptionist. Other occupations in the field of Reception/ Front Desk are Guest Relations Manager, Front Office Manager, Reservation Manager and Concierge.
Available Positions - Reception Desk
Special Seminars for Reception Desk Staff
Language Seminars
Management Seminars for Career-Minded Individuals
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