Employee reception (m/f/d)

Summer / winter season

Österreich, Tirol

Description

Become part of our successful team and our Tirolerhof family at **** TIROLERHOF in Ehrwald at the foot of the Zugspitze. Our employees are proud to be part of our family. Our guests love the warmth and courteous service. You can expect first-class working and living conditions, as well as a motivated team, many discounts, sports and leisure opportunities in a fantastic environment. We are looking for people who love what they do and do what they do exceptionally well - creating an experience that is incomparably "family-like" for us and our guests.

Requirements

You take care of guest relations and are the first point of contact for our guests with your team
You take care of and organize the usual reception tasks such as check-in/check-out, arrival and departure lists, etc.
You respond to guest requests and always give your best
You ensure order and cleanliness in the lobby, store and reception area
Handle guest complaints to the best of your knowledge and within the given decision-making authority
Language skills: German & English perfectly spoken and written
Word and Excel knowledge, Elite knowledge an advantage (is not a criterion)
Supervise and maintain the guest and customer files

Language skills

English

B2 (good intermediate level)

German

C1 (advanced knowledge)

Computer skills

MS Word

Good knowledge

Elite

Good knowledge

MS Excel

Good knowledge

Work permit: EU citizens preferred (no admission required)
Working time: Full time (5 days week)

Work experience: 1 Jahr

Driving license: B

Offer

What we would like to entrust to you

Check In and Check Out
ELITE hotel program
Organization of reservation processes, offers and reservations
efficient handling of tasks in the areas of reception, reservations and information
general office and secretarial tasks, written correspondence
Language skills:

German & English perfectly spoken and written

Word and Excel skills
Creation of texts

Employment relationship: Fixed term contract

Monthly salary: 2100 €
Salary type: gross
Additional salary information: * 40 hours / 5 days * Gross monthly salary according to collective agreement * Willingness for overpayment depending on qualifications and professional experience * Aliquot share of 13th and 14th monthly salary

Accommodation type

Apartment

Accommodation equipment