Guest Services Representative (m/f/d)
Career Status
Experienced
Entry date
15.06.2026
Working time
Part-time
Season
Summer / Winter Season
Employment relationship
Fixed-term contract
Country / State
Salzburg
Work permit
A work permit is required
Monthly salary
1.100 € gross

Guest Entertainment / Guest Experience Guide (m/f/d)

Summer / Winter Season

Österreich, Salzburg

Description

We are currently seeking a communicative, energetic, and warm-hearted individual to join our team in the Guest Entertainment & Guest Experience department at our exclusive 5-star hotel in Zell am See.

Your Responsibilities

  • Providing personal care and entertainment for our hotel guests
  • Planning and conducting a variety of leisure activities
  • Accompanying guests on short hikes, walks, bike tours, and excursions in the region
  • Introducing and sharing regional specialties, sights, and hidden gems
  • Ensuring our guests have a memorable vacation experience
  • Organizing seasonal activities and experiences outside the hotel
  • Point of contact for leisure activities, excursion options, and regional recommendations
  • Close collaboration with the front desk

Requirements

  • Ideally, you live in the Zell am See–Kaprun region or have excellent local knowledge
  • Enthusiasm for tourism, nature, and working with people
  • Friendly, open, and well-groomed appearance
  • Enjoyment of delighting guests and guiding groups
  • Good knowledge of German and English; additional languages are a plus
  • Ability to work independently and responsibly
  • Basic physical fitness and an interest in outdoor activities
Language skills
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German
C1 (advanced knowledge)
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English
B2 (good intermediate level)
Work permit
Must have a work permit (or be an EU citizen)
Working time
Part-time

Offer

  • Performance-based pay
  • Targeted onboarding and training
  • Opportunities for continuing education and career advancement
  • Employee housing
  • Work uniforms provided
  • Attractive employee benefits at Holleis Hotels (including for family members)

If you would like to work in a young, successful team where the guest is always the focus of your efforts, we offer you a high-quality and secure workplace.

Employment relationship
Fixed-term contract
Monthly salary
1100 €
Salary type
gross
Accommodation type
Single room
Accommodation equipment
  • Bathroom / Shower
  • Kitchen
  • Television
  • Restroom
  • Internet
Extras
  • Work clothes are provided
  • Free ski rental
  • Discounted treatments (cosmetics, spa)
  • Free use of the indoor and outdoor pools
  • Free use of the wellness facilities
  • Free use of the fitness room
  • Lounge
  • Washing machine / dryer (fee applies)
  • Free meals
  • Free Internet / Wi-Fi
  • Reduced-price ski/mountain rail ticket
  • Discounted hotel stays / admission

Contact person & address