Hotel Bergcristall
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Receptionist (m/f/d)
Receptionist (m/f/d)
all year round
Österreich, Tirol
Description
Receptionist (m/f/d) – Seasonal or Full-Time Position
Work where others go on vacation—become part of our Bergcristall team!
To strengthen our team, we’re looking for a friendly, dedicated, and reliable person to join our front desk staff starting around December 1, 2026.
Our family-run 4-star Bergcristall Active & Wellness Hotel is situated in a quiet location in Volderau in the beautiful Stubai Valley, not far from the Stubai Glacier.
With 28 rooms and suites as well as 5 apartments, we offer our international guests personalized hospitality, active relaxation, and unforgettable vacation moments.
Here, you’ll find a motivated, warm team, a family-like work environment, and a varied role with plenty of guest interaction.
Our Philosophy
Warmth, friendliness, and professionalism are our top priorities. We place great value on teamwork, mutual support, and enjoying our work.
Our shared goal is to ensure that our guests feel welcome and well taken care of from the very first moment.
Do you love interacting with people, enjoy working independently, and want to be part of a close-knit team?
Then we look forward to getting to know you!
Tasks
- Guest Check-In and Check-Out
- Preparing and processing guest bills
- Answering the phone and taking reservations
- Processing hotel correspondence
- Preparing morning mail, menus, and notices
- Providing on-site advice to our guests (excursions, hikes, activities in the Stubai Valley)
- Maintaining guest relationships and providing guest services
- Implementing our quality standards and our hotel philosophy
Requirements
- Completed training in tourism or professional experience working at a hotel front desk is a plus
- Enjoy interacting with guests and have a warm, friendly demeanor
- Very good command of German and good written and spoken English
- Proficiency with computers and, ideally, experience with hotel software
- Ability to work independently, in an organized and reliable manner
- Organizational skills and a passion for varied tasks
- Ability to work well in a team, flexibility, and a strong sense of responsibility
- A well-groomed appearance and good manners
- A passion for personally attending to our guests and helping them enjoy an unforgettable vacation
Experience
Language skills
Computer skills
Work permit
What we offer
What We Offer
- Work in a motivated, young team
- A very positive work environment and respectful interactions
- Performance-based, very good compensation
- Excellent meals
- Beautiful accommodations in the staff house (approx. 150 m from the hotel)
- Work in one of Tyrol’s most beautiful vacation regions
























