Customer Service Representative (with debt collection responsibilities)
Head Waiter (m/f/d)
Winter season
Österreich, Vorarlberg
Description
You enjoy presenting your guests with special culinary creations and fine wines. If you also enjoy conversing in English and take pleasure in taking care of our international guests, and if you’re open to new experiences while also wanting to contribute your own ideas, then apply and become an important part of our Albona Nova winter team! We look forward to meeting YOU!
Requirements
You’ll have the most contact with guests while working in the dining room and at the bar. Of course, you’ve already made friendliness and a well-groomed appearance second nature.
As a chef de rang, you’re responsible for breakfast service in the morning and mise en place for the evening service. In the evening, your main focus is, of course, on providing perfect service to our half-board guests in the gourmet half-board restaurant. In our 5-person service team, everyone is equally important!
As a bartender, you’ll be solely responsible for the bar and will cover both the afternoon after skiing and the aperitifs and digestifs in the evening in our lobby and at the bar. We look forward to your creativity, your passion, and your fresh ideas! Excellent communication skills and absolute reliability are required.
Experience
2 Jahre Work experience
Continuing education and training
Inkassotätigkeit – Geldverantwortung
Language skills
English B2 (good intermediate level)
German C1 (advanced knowledge)
Work permit
EU citizens are given priority (no permit required)
What we offer
We offer
- pro-rated 13th and 14th month salaries, vacation days as per the collective bargaining agreement, fixed days off, transparency regarding overtime via fingerprint tracking, and a health insurance fund
- A reliable commitment to timely and accurate payroll.
- Includes meals and free lodging in single rooms at the hotel, free Wi-Fi
- Access to the fitness center
- We support opportunities for continuing education
- Joint days off for couples
- Discounts: on the annual Arlberg ski pass and ski rentals
- Dining Specials: We’re happy to accommodate requests and dietary restrictions
- In-house perks: free access to our Alpin SPA once a week; always welcome at the bar as long as you behave appropriately
- At the welcome evening, we get to know each other as a team and grow closer
- The above-average number of long-term employees (17 out of 22!!) proves that we’re on the right track with our shared approach to leadership based on mutual respect and exceptional service. If YOU, too, enjoy your work, creativity, independence, and excelling at what you do, then you’ve come to the right place—we’d love to hear from you and invite you to join our team. We’re in the hospitality business out of conviction—because it’s wonderful and fun!
Employment & Salary
2250 € net / month
Your salary will be a net salary in accordance with the Vorarlberg Collective Bargaining Agreement LG 3 for a 6-day workweek totaling 54 hours. We are willing to pay a higher salary depending on your qualifications.
