Hotel manager Operations Manager (m/f/d)

We are looking for a cordial manager who has already gained experience, e.g. as an assistant manager, but now wants to take the step out of the second row and take over the management of a hotel as a hotel manager for the first time under the external management of the owner family.

A PLACE OF ENCOUNTER

Our hotel stands for mindfulness, modern infrastructure, high service quality and respectful interaction - both with our guests and within the team. We live a modern management culture where our employees serve people with joy, great attentiveness and warmth. Nestled in the idyllic natural landscape near Baden bei Wien, the Krainerhütte offers a place for encounters and personal and professional development.

LEADING WITH HEART AND VISION

As Hotel Director, you will assume overall operational responsibility and manage the hotel together with a dedicated team and in close coordination with or under the external leadership of the entrepreneurial family. Our appreciative team culture should be maintained and actively developed. Your task is to "turn the necessary screws" in order to enable the entire ensemble to experience success together.

We are looking for a host personality with a positive charisma, clear leadership style and a keen sense for people. You know how to encourage your employees to take responsibility, give them room to develop and ensure stable operational processes with an overview and vision.

In addition to leadership qualities and an attentive, open approach to people, you have experience in the areas of sales, front office, F&B and technology - ideally in a hotel company specializing in seminars.

YOUR RESPONSIBILITIES

• Organization of all operational processes in the company, including event management, if necessary active support within the management team in the event of breakdowns, rush hours, etc.
• Budget preparation and compliance
• Schedule control and coordination of the allocation of all departments, vacation plans, etc., compliance with legal requirements;
• Quality & complaint management
• Sales control - experience in the sales area (seminars/events)
• Cost control, purchasing organization, price updating and capacity utilization management
• Apprentice training and mentoring in cooperation with managers
• Controlling tasks in cooperation with the department heads
• Organization of the Fidelio program, contact persons, updates, entries, taxes, training courses
• Leading the management team using modern management methods (meetings, one-to-one discussions, etc.)
• Responsible for human resources, recruiting incl. job interviews
• Organization of management meetings, taking minutes
• Weekly reporting to the GF - Jourfix
• Implementation of a proper meeting culture
• Implementing the requirements of the environmental label - sustainability
• Host role, representation tasks
• Independent implementation of ongoing maintenance work

WHAT YOU CAN EXPECT FROM US

We offer you a responsible position with creative freedom, a friendly and professional working environment and the opportunity to relieve the owner family in the day-to-day business - which in turn gives you room for your personal development.