Hotel manager Operations Manager (m/f/d)

We are looking for a warm-hearted leader with extensive experience as a director who, under the external guidance of the owner, will independently manage the seminar and event hotel in line with the existing strategy and philosophy. 

A PLACE OF ENCOUNTER

Our hotel stands for mindful living, modern infrastructure, high-quality service, and mutual respect—both in our dealings with our guests and within the team. We practice a modern management culture, where our employees serve others with joy, mindfulness, and warmth. Nestled in the idyllic natural landscape near Baden bei Wien, the Krainerhütte offers a place of encounter and personal and professional development.

LEADING WITH HEART AND VISION

As hotel manager, you will assume overall operational responsibility and manage the hotel together with a dedicated team under the external leadership of the owner. Our appreciative team culture should be maintained and actively developed. Your task is to "turn the necessary screws" to enable the entire ensemble to experience shared success.

We are looking for a host personality with a positive attitude, a clear leadership style, and a keen sense of people. You know how to encourage your employees to take personal responsibility, give them room for further development, and ensure stable operational processes with your overview and vision.

In addition to leadership qualities and an attentive, open manner with people, you have experience in sales, front office, F&B, and technology—ideally in a hotel business specializing in seminars.

YOUR RESPONSIBILITIES

• Organization of all operational processes in the company, including event management, active support within the management team in case of absences, peak times, etc., if necessary.
• Budget preparation and compliance
• Duty roster control, or coordination of the allocation of all departments, vacation plans, etc., compliance with legal requirements;
• Quality and complaint management
• Sales control – experience in sales (seminars/events)
• Cost control, purchasing organization, price updates, and capacity management
• Apprentice training and mentoring in cooperation with managers
• Controlling tasks in cooperation with department heads
• Organization of the Fidelio program, contact person, updates, entries, taxes, training
• Management of the executive team using modern management methods (meetings, one-on-one meetings, etc.)
• Responsible for human resources, recruiting, including job interviews
• Organization of management meetings, minute-taking
• Weekly reporting to the management team - regular meetings
• Implementation of a proper meeting culture
• Implementation of the requirements of the eco-label – sustainability
• Hosting and representation duties
• Independent execution of ongoing maintenance work

WHAT YOU CAN EXPECT FROM US

We offer you a responsible position with creative freedom, a warm and professional working environment, and the opportunity to comprehensively support the owner in their day-to-day business – which in turn gives you room for personal development.