Restaurant Manager (m/f/d)
Service Team Leader (m/f/d)
Summer / Winter Season
Österreich, Salzburg, Saalbach Hinterglemm
Description
We are looking for a motivated service team leader for the 2026/27 winter season.
We are a family-run hotel offering an all-inclusive package, and we place special emphasis on personalized service, quality, and authentic hospitality. Our guests are primarily families who want to enjoy a hassle-free vacation and appreciate warm, comprehensive service.
As a Service Team Leader, you’ll actively help shape our service and, together with your team, ensure professional and warm guest care as well as well-organized restaurant operations. You will lead and motivate your team, coordinate daily operations, and serve as the primary point of contact for the service team. In doing so, you will always keep our guests, our quality standards, and close collaboration with the kitchen in mind.
You can expect a work environment where a hands-on mentality, a structured approach to work, and communication on an equal footing are second nature. We value initiative, mutual support, and honest dialogue. At the same time, we’re open to optimizing existing processes and working together to further develop our all-inclusive concept. You’ll work closely with our service coordinator—who serves as your primary point of contact—as well as with management. It’s important to us that ideas can be openly discussed and that we work together to identify ways to improve our daily operations.
Requirements
WHAT WE ENTRUST TO YOU
- Leadership, training, motivation, and professional development of the service team
- Assigning tasks and coordinating daily service operations, creating seating charts
- Ensuring smooth service, providing personalized guest care, and handling complaints and individual guest requests professionally
- Active participation in ongoing service and supporting the team where needed
- Close coordination with our service coordinator and management regarding procedures, team matters, and further development
- Effective collaboration and ongoing communication with the kitchen to ensure seamless joint operations
- Ensuring and maintaining hygiene and cleaning standards
- Monitoring mise en place and preparing beverage and wine recommendations
HOW YOU CAN IMPRESS US
- You have professional experience in service, ideally with some leadership responsibility
- You enjoy taking on responsibility, making decisions, keeping a clear head even in stressful situations, and setting the right priorities
- You treat our guests warmly, attentively, and professionally
- You lead with respect, empathy, and on an equal footing, and are skilled at working with diverse personalities within the team
- You are communicative, team-oriented, and motivated to develop and implement new ideas together
- Treating others with respect and appreciation comes naturally to you, both within your team and when collaborating with other departments.
Are you a passionate host who enjoys leading as an equal and keeping a clear head even during hectic moments?Then we look forward to receiving your application and welcoming you to our team as a Service Team Leader🥂✨
Language skills
English C1 (advanced knowledge)
German C1 (advanced knowledge)
Work permit
Must have a work permit (or be an EU citizen)
What we offer
Fairness, respect, and getting along well are a given for us :)
- Accommodation in a single room
- A washing machine, dryer, and iron are available and free to use
- Our team house is located just a 2-minute walk from the hotel
- Free meals (even on days off)
- Free coffee and tea all day long, as well as juices and soft drinks during team meal times
- Fair, performance-based compensation. Full 13th and 14th month’s salary for full-year employment (pro-rated for seasonal employment).
- Free use of our pools, sauna area, gym, and garden.
- Free ski equipment rental at our partner ski school & ski rental shop, SkiLL (just 100 meters from the hotel)
- Discounts on massages
- For employees with families: free childcare (including meals) for children ages 3 and up at the hotel’s own kids’ club
- Family & Friends rates for stays at our hotel outside the peak season. Up to 50% off
- From apprentice to skilled worker to manager—our “Skill Factory” employee academy offers numerous training opportunities
- Member of the WORKforUS training network with an attractive bonus card (discounts on lodging, breakfast, and dinner at all member establishments)
Employment & Salary
2750 € net / month
Negotiable based on qualifications and work experience
