Reception Manager (m/f/d)
- Career Status
- leading position
- Entry date
- 16.03.2026
- Working time
- Full-time (5 or 6 - depending on agreement)
- Season
- all year round
- Employment relationship
- Permanent contract
- Country / State
- Tirol
- Work permit
- Work permit must be available
- Monthly salary
- 3.000 € gross
Empangsleitung Reception Manager (m/f/d)
all year round
Österreich, Tirol
Description
Your tasks:
- Management of the reception team incl. staff deployment planning and rostering
- Personal support for our guests from check-in to check-out, including reservations, billing and guest communication
- Monitoring compliance with our service standards at reception
- Invoicing and debtor control
- Ensuring first-class, cordial service - every detail counts
- Quality control of rooms and coordination with all hotel departments
- Collaboration in the optimization of procedures and processes - your ideas are in demand
- Flexible working hours, including weekends
Requirements
What we expect from you:
- Either several years of experience at the reception of comparable hotels or already experience in the position of reception manager
- Enjoyment of the job
- Guest-oriented thinking
- Good foreign language skills in English. Other foreign languages (especially French) an advantage
- Positive charisma and a communicative personality
- Ability to work under pressure and flexibility
- Good knowledge of the common Office programs Word and Excel. Knowledge of PMS Protel an advantage.
- Language skills
French
A1 (entry)
English
C2 (excellent knowledge)
German
Mother tongue
Computer skills
Protel
Basic knowledge
MS Excel
Good knowledge
MS Outlook
Good knowledge
MS Word
Good knowledge
- Work permit
- Work permit must be available (or EU citizen)
- Working time
- Full-time (5 or 6 - depending on agreement)
- Leadership experience
- 1 Jahr
Offer
What you can expect from us:
- 5 or 6-day week - depending on agreement
- performance-related pay - with the great willingness to overpay
- internal training
- 1x weekly shared use of the entire wellness area
- daily shared use of the fitness area
- free single room (with shower and WC) in our staff house (directly opposite the hotel)
- free W-LAN in the staff house
- 3x daily free employee buffet (also on the day off)
- Discount on SPA treatments and products
- discounted ski pass
- Relais & Châteaux team rate in all Relais & Châteaux hotels worldwide
- Family & Friends rate in the hotel for relatives
- Employment relationship
- Permanent contract
- Monthly salary
- 3000 €
- Salary type
- gross
- Additional salary information
- Remuneration according to the collective agreement - with the great willingness to overpay
- Accommodation type
- Single room
- Accommodation equipment
- Bath / Shower
- Recreation room
- TV
- WC
- Internet
- Extras
- Ski rental discounted
- Work clothes are provided
- Treatments (cosmetics, spa) discounted
- Use of indoor / outdoor swimming pool free of charge
- Use of wellness facility free of charge
- Use of fitness room free of charge
- Recreation room
- Washing machine / dryer with costs
- Success fee
- Catering free of charge
- Internet / WLAN free of charge
- Ski/mountain railway ticket reduced
- Company pension plan
- Education and training
