Reception part time in Zell am See(m/w/d) Employee Reservation (m/f/d)

Front Office Duties: Guest mail, menus, key cards, check-in, check-out, ski pass sales, lists (departments), brochures (order - place- refill) + ski room and display, registration

Back Office Duties: Filing, office ordering, weather station, deposits fax scan copy, correspondence

Guest service: exemplifying friendliness, cordiality, commitment, guest data management (recording, updating, mailing codes), obtaining and recording detailed information about the guest, explanations and information about the hotel, the town, the skiing and hiking area, the region, arrival and departure, services, etc. Complaint management, taking care of the guest within the scope of our possibilities

Sales: preparation and control of offers, flexible sale of rooms (remaining places, telephone client)
Sales calls (telephone), reservation processing, down payment processing

Invoicing: preparation of room invoices, voucher control, cash desk, ATM and credit card management, direct invoices