Reservations Associate (m/f/d)

When it comes to RESERVATIONS, no one can fool you, right? Do you love working STRATEGICALLY and making GUEST REQUESTS a reality? Is playing "ROOM LAYOUT TETRIS" your forte?

As a PERSON, are you motivated by the chance to connect with PEOPLE on a personal level and create those little “aha” moments—WHETHER WITH GUESTS, IN THE ROOM, ON THE PHONE, or VIA EMAIL? Are you looking for a great TEAM and used to modern WORK STYLES? Your friends say you’re a fantastic HOST with a real knack for dealing with people!

--> Then you've come to the right place!

WE ENTRUST YOU WITH….

• Creating Quotes and Reservations
• Support for the Front Office Team
• Support for the maintenance of the PMS system (Protel) and the channel manager (Kognitiv)
• Assistance with in-house marketing initiatives and cross-departmental collaboration on various sales activities
• Proper Data Maintenance 

THIS WILL HELP YOU SCORE WELL ON THE EXAM…

• National or international experience in the vacation hotel industry
• Strong sales and organizational skills, as well as a customer- and service-oriented approach to work
• Proficient use of Protel hotel software and all OTA portals and platforms
• Excellent knowledge of MS Office
• Excellent written and spokenEnglish and German skills

THAT'S WHERE YOU'LL STAND OUT—THAT'S WHAT MATTERS MOST TO US…

• Fire, passion, and at least one smile every day ;-)
• Job Satisfaction
• Warmth & Humor
• Taking the initiative in carrying out individual tasks
• High Level of Commitment & Passion in Day-to-Day Operations
• A positive image that reflects the company's values
• Open-minded and receptive to criticism
• The ability to reflect on oneself and the desire for personal growth
• Ability to work as part of a team, flexibility, and resilience

THIS IS HOW WE CAN SCORE POINTS…

• Family-owned business with a motivated team
• Live and work in the heart of Saalbach—where others go on vacation, with 270 kilometers of slopes and 70 km of trails
• Seasonal position with a 5- or 6-day workweek in winter and summer
• Casual accommodations in an apartment in our new staff residence, including Wi-Fi, an LED TV, parking, underground parking, and much more … or in a
• self-contained studio apartment
• Family & Friends Rate: 30% off overnight stays for family and friends
• Casual Work Clothes
• Free meals at the hotel three times a day, even on your days off
• Discounts at various businesses (mountain railways, sports shops, eva, BEAUTY Shop, ...)
• Fair working conditions with time tracking and on-time pay
• Flexible Organization & Flat Hierarchies
• The salary is based on the Salzburg collective bargaining agreement (14 months' salary), with a willingness to pay above the standard rate depending on experience and qualifications. 

HEARTBEAT???

We—the eva,FAMILY—are more than just a team. We are hosts with heart and passion, and we place great value on the little, special things. Loyalty, authenticity, and trust are what set the eva,FAMILY apart, and that’s how #evamoments come to life for every member of the eva,FAMILY and our guests. Two hotels: eva,ALM & eva,BEAUTY—US & ... YOU?