Receptionist (m/f/d)

In the Arlberg region, the edelweiss is a legend.

It’s anything but ordinary. Here, tigers stroll across carpets, elephants and zebras wander through the restaurant, and at the entrance, an elegant giraffe wearing a little flower wreath greets you. 62 unique rooms, 3 restaurants, an event venue, incentive programs, and much more. It doesn’t get much more diverse than this.

At Edelweiss, we foster a RELAXED and UNCOMPLICATED hospitality experience with the highest quality standards, where an honest and friendly relationship with guests and employees is our top priority. The weekly work schedule is 48 hours spread over 6 days. The employment contract begins in early December and is expected to end around April 10, 2027.

Sound good? Then we have a few tasks for you:

• Guest Check-in – In-Person and Administrative
• Guest Check-out, Billing with Cashier Responsibilities
• Concierge services (arranging transfers, taxis, ski instructors, ski passes, restaurant reservations, and much more)
• Reservations and Advice by Phone
• Submission of a Written Proposal
• Ongoing Correspondence with Guests
• Receipt and Logging of Complaints
• Information interface for all departments
• Reporting/Daily Closings

Desired Profile

• Completed vocational training or equivalent practical experience
• German – Proficient in conversation, speaking, and writing
• English – Fluent in conversation, speaking, and writing
• Excellent computer skills or technical aptitude
• Knowledge of Protel or similar PMS software
• Knowledge of various OTAs, channel managers, and correspondence tools
• A genuine interest in people (good memory for names)
• A Strong Commitment to Customer Service
• Wish Fulfiller
• Excellent manners
• A neat, tidy appearance
• Warm, friendly, attentive
• Ambitious, precise, honest
• Willing to pursue continuing education
• Reliable
• High personal standards of quality