Receptionist (m/f/d)

Be the smile that our guests will remember.First impressions count—and so do last impressions. As a receptionist (m/f/d),you are the heart of our hotel and the first point of contact for our international guests. With your warmth, organizational skills, and commitment to service, you’ll ensure that our guests feel welcome from the very first moment.

At the Hotel Gasthof Post Lech—a historic 5-star hotel and member of Relais & Châteaux—you can expect a dynamic work environment where no two days are alike.

Our legacy is your success—since 1937.

Here's what you can expect:

• Start date: to be determined
• €3,200.00 gross per month + Christmas and vacation bonuses
• Free lodging in one of our staff houses within walking distance of the hotel
• Structured work processes and onboarding
• Meals from our kitchen3 times a day —even on days off
• a responsible role as a receptionist who delights our guests with charm and professionalism
• 5-day workweek (45 hours) + digital time tracking
• Take a look at your future workplace

Your Profile:

• Excellent written and spoken German and English skills
• EU-Citizenship
• Completed training in the hospitality industry or in a business-related field
• Work experience at a front desk, ideally in the 5-star segment
• Proficiency in using hotel software and MS Office
• A strong focus on service and guests
• Strong organizational skills and a structured approach to work
• Strong communication skills and the ability to work well with others
•  Discretion and a Sense of Responsibility

Your responsibilities:

As part of our front office team, you'll assist our guests throughout their stay and ensure that everything runs smoothly at the front desk.

• A warm welcome and professional check-in and check-out for our guests
• Personalized service and expert advice throughout your entire stay
• Handling guest requests and complaints with a strong focus on service
• Organization and booking of additional services such as transfers, restaurant reservations, ski schools, or other customized offerings
• Telephone and written correspondence with guests and partners
• Maintenance of reservation data and administrative tasks in the front office
• Preparation for check-ins and check-outs, including verification of all reservation and billing information
• Preparation of guest information, menus, and other informational materials
• Sale of Selected Additional Services and Gift Certificates
• Close collaboration with Housekeeping, Service, the Kitchen, Maintenance, and Reservations
• Ensuring order, cleanliness, and a professional atmosphere in the front office

Your Benefits:

Work where others go on vacation. Look forward to a secure job at one of the most prestigious hotels in the Arlberg region and enjoy numerous benefits:

• Above-Average Compensation & Benefits
• Company Pension Plans & Benefits
• Personalized training and development opportunities
• Structured work processes and onboarding
• Free accommodations in modern rooms, including a bath/shower, toilet, and Wi-Fi; some rooms have cooking facilities; all accommodations are within walking distance of the hotel
• Free meals during work hours and on days off
• Attractive employee benefits (e.g., at the spa or sport.park Lech)
• Family and Friends Rate at Hotel Post and all Relais & Châteaux hotels worldwide
• Welcome Party & End-of-Season Party
• A motivated, warm, and professional team

Why choose the Hotel Gasthof Post Lech?Hospitality is our passion. As a family-run Relais & Châteaux hotel, we combine a warm, welcoming atmosphere with the highest quality of service. Here, you’ll work in an environment that encourages initiative, fosters team spirit, and offers you the opportunity to grow both professionally and personally. With your dedication, you’ll turn every stay into a special experience—from the initial welcome to the warm farewell.

Do you enjoy working with people, stay calm and collected even in challenging situations, and want to delight our guests with excellent service? Then apply—it’s easy. Your resume is all you need to get started.

More Info & Application: &