Service Representative (m/f/d)
Assistant Restaurant Manager (m/f/d) for our hotel restaurant – Lech am Arlberg | Winter 2026/2027
Winter season
Österreich, Vorarlberg
Description
The Schmelzhof Boutique Hotel is a place where you feel right at home—a home away from home—for both our valued guests and our dedicated staff. With our unique and exceptionally warm hospitality, we strive to anticipate our guests’ every wish and provide them with unforgettable experiences.
Our hotel is a gathering place for creative minds from all over the world who come here to connect, grow, have fun, and make a difference. We put our staff at the center of everything we do, because we’re convinced that their well-being is the key to our success.
For our hotel restaurant—the heart of the hotel, offering breakfast and evening service as part of a half-board package—we are seeking a leader with management experience, a natural flair for hospitality, and an eye for detail, who can lead a team of seven with passion and clarity. Those who work with us don’t just shape a service process—they shape the heart of a hotel where every action tangibly contributes to our guests’ sense of well-being.
Requirements
- Act as the Restaurant Manager’s deputy and independently manage the restaurant in his absence—from a stylish breakfast experience to the final course of the evening
- Shared responsibility for ensuring the day runs smoothly, with a focus on both guests and the team: Those who work with us lead from within the service team
- Leading the seven-person service team: assisting with scheduling, training new colleagues, motivating the team, and setting an example in daily interactions
- Creating a memorable guest experience—through attentive service, a personal touch, and a confident demeanor even in challenging moments
- Ensuring compliance with and continuously monitoring hygiene, quality, and service standards at the highest level
- Assisting with ordering, inventory management, and stocktaking in close coordination with the Restaurant Manager and the kitchen
- Collaborating with our sommelier on wine pairings and beverage service at the table
- Coordinating with the kitchen and hotel management to ensure that handoffs and briefings run smoothly and that operations appear as effortless as they are carefully planned
- Helping to plan and execute special events throughout the year—from Advent through Christmas to New Year’s Eve
Experience
5 Jahre Work experience
3 Jahre Leadership experience
Language skills
English B2 (good intermediate level)
German C1 (advanced knowledge)
Work permit
Must have a work permit (or be an EU citizen)
What we offer
- A leadership role with significant responsibility at a family-run boutique hotel, featuring a flat organizational structure and genuine creative freedom
- Direct, personal collaboration with Executive Chef Jakob Strolz and the Strolz family themselves
- A warm, family-like work environment where employees are just as much the focus as guests
- Your own private room with a bathroom and TV
- Work clothes provided
- Free meals—even on days off
- Free use of the fitness room and Wi-Fi; washing machine and dryer available for a small flat fee
- Discounted ski and mountain rail passes
- Company pension plan
- Excellent, above-market pay starting at €2,600 net, negotiable based on experience
Employment & Salary
2600 € net / month
Negotiable based on experience
