Customer Service Representative (with debt collection responsibilities)

*** Winter 2026/2027 ***

Are you a FOODIE?Do you love a BUSY ATMOSPHERE & GOOD COMPANY?Does your heart beat for TOP-NOTCH service that puts a SMILE on your guests’ faces?As a PERSON, are you driven to contribute your knowledge and dedication?Do you want to work INDEPENDENTLY and take on RESPONSIBILITY?Do your friends say you’re a great HOST and always have a witty remark at the ready?

--> THEN YOU'VE COME TO THE RIGHT PLACE AND SHOULD KEEP READING!

WE ENTRUST YOU WITH…

• Independently run a service station at eva,ALM with cool music, a laid-back atmosphere, and high standards
• Guest services in various roles from morning through evening
• Entering food and beverage orders using an Orderman
• Preparing the Waitstaff Payroll
• Carrying out and assisting with daily mise en place
• Assistance with daily cleaning tasks

THIS WILL HELP YOU SCORE WELL ON THE EXAM…

• We're looking for a service professional who is used to working independently
• We are looking for a dedicated, competent individual with relevant practical experience
• Your profile is rounded out by your willingness to go the extra mile and your flexibility
• You speak German fluently or have a good command of English
• Even when you have a heavy workload, cleanliness and organization are a given for you
• Interacting with guests in an authentic way is a breeze for you
• Wine and Beverage Knowledge
• At least 3 years of professional experience in the restaurant industry
• Experience in dealing with discerning international guests

THAT'S WHERE YOU'LL SHINE—THAT'S WHAT MATTERS MOST TO US…

• Fire, passion, and at least one smile every day ;-)
• Job Satisfaction
• Warmth & Humor
• Taking the initiative in carrying out individual tasks
• High Level of Commitment & Passion in Day-to-Day Operations
• A positive image that reflects the company's values
• Open-minded and able to accept criticism
• The ability to reflect on oneself and the desire for personal growth
• Ability to work in a team, flexibility, and resilience

THIS IS HOW WE CAN SCORE POINTS…

• Family-owned business with a motivated team
• Live and work in the heart of Saalbach—where others go on vacation, with 270 kilometers of slopes and 70 km of trails
• Seasonal position with a 6-day workweek in winter and summer
• Casual accommodations in an apartment in our new staff housing complex, including Wi-Fi, an LED TV, parking, underground parking, and much more … or in a
• self-contained studio apartment
• Family & Friends Rate: 30% off overnight stays for family and friends
• Casual Work Clothes
• Free meals at the hotel three times a day, even on your days off
• Discounts at various businesses (mountain railways, sports shops, eva, BEAUTY Shop, ...)
• Fair working conditions with time tracking and on-time pay
• Flexible Organization & Flat Hierarchies
• The salary is based on the Salzburg collective bargaining agreement (14 months' salary), with a willingness to offer a higher salary depending on experience and qualifications. 

HEARTBEAT???

We—the eva,FAMILY—are more than just a team. We are hosts with heart and passion, and we place great value on the little things that make a difference. Loyalty, authenticity, and trust are what set eva,FAMILY apart, and that’s how #evamoments come to life for every member of eva,FAMILY and our guests. Two hotels: eva,ALM & eva,BEAUTY—US & ... YOU?