Customer Service Representative (with debt collection responsibilities)
- Career Status
- Experienced
- Entry date
- as of immediately
- Working time
- Full-time (5 days)
- Season
- all year round
- Employment relationship
- Permanent contract
- Country / State
- Steiermark
- Work permit
- A work permit is required
- Monthly salary
- 2.400 € gross
Customer Service Representative (with debt collection responsibilities)
all year round
Österreich, Steiermark, Murau
Description
Your new workplace in the heart of Murau
Work where others go on vacation: Right in the heart of Murau’s charming old town, a historic establishment with over 300 years of history awaits you—a true source of inspiration for anyone who lives and breathes hospitality and culinary excellence. Here, time-honored tradition blends with a fresh, modern spirit and a philosophy rooted in nature.
Our team is led by Anna Lercher, a young, internationally trained hotelier, and Executive Chef Daniel Leitner, who honed his skills at the renowned Steirereck in Vienna, among other places.
What you can expect from us:A workplace with character, a family-like environment, and the opportunity to be part of something special—whether you’re looking for a year-round position or a seasonal role.
Join our team! Together , we pamper our guests and create moments of joy—with a focus on Styrian specialties, high-quality products, and a nature-inspiredapproach. You can expect a kitchen awarded a BIB Gourmand in the Michelin Guide, where quality, creativity, and down-to-earth values come together perfectly.
Here, work becomes inspiration—and our establishment a sourceof genuine moments of enjoyment.
If you enjoy delighting guests and living and breathing culinary arts, you’ve come to the right place.
We look forward to meeting you :)
Requirements
- Experience in customer service and debt collection
- Excellent German language skills
- Work experience in a family-run hotel or restaurant with an à la carte restaurant and hotel guests
- Interest in food and beverages; knowledge of wine is a plus
- Friendly, well-groomed appearance and enjoyment of interacting with guests
- A keen sense of guest service and the ability to clear tables at the right time
- Reliable mental math skills for independent cash handling and daily settlements
- Shared responsibility for cleanliness and order in the restaurant (e.g., dusting, window cleaning, removing cobwebs)
- Occasional support in hotel operations, e.g., handing over keys or answering phone calls when the front desk is unstaffed
- Ability to handle stress and work independently
- Language skills
German
English
- Work permit
- Must have a work permit (or be an EU citizen)
- Working time
- Full-time (5 days)
- Work experience
- < 1 Jahr
- Leadership experience
- < 1 Jahr
- Driving license
- B
Offer
- 5-day workweek with mostly afternoon shifts starting at 3:00 PM, occasional morning shifts
- Attractive bonuses: 13th and 14th month’s salary (vacation and Christmas bonuses) as well as compensatory days off for working on holidays
- Comfortable single room on-site with private bathroom, toilet, TV, and Wi-Fi (seasonal position)
- Fresh meals from our hotel kitchen: Breakfast 7–10 a.m., lunch 2–2:30 p.m. (except Thursdays)
- Flexible scheduling within the company; days off can be requested one week in advance
- A close-knit and friendly team with a supportive atmosphere, a passion for our work, and mutual support
- Enough free time to fully enjoy our fantastic surroundings and nature
- Staff outing
- An excellent wine cellar ranging from natural wines to classically aged wines
- Innovative, creative dishes—Austrian cuisine at the cutting edge
- Employment relationship
- Permanent contract
- Monthly salary
- 2400 €
- Salary type
- gross
- Additional salary information
- Negotiable: 40 hours/5-day workweek
- Accommodation type
- Single room
- Accommodation equipment
- Bathroom / Shower
- Television
- Restroom
- Internet
- Extras
- Private Housekeeping Service
- Free meals
- Free use of washing machine and dryer
- Free Internet / Wi-Fi
