Customer Service Representative (with debt collection responsibilities)
Customer Service Representative (with debt collection responsibilities)
all year round
Österreich, Steiermark, Murau
Description
Your new workplace in the heart of Murau
Work where others go on vacation: Right in the heart of Murau’s charming old town, a historic establishment with over 300 years of history awaits you—a true source of inspiration for anyone who lives and breathes hospitality and culinary excellence. Here, time-honored tradition blends with a fresh, modern spirit and a philosophy rooted in nature.
Our team is led by Anna Lercher, a young, internationally trained hotelier, and Executive Chef Daniel Leitner, who honed his skills at the renowned Steirereck in Vienna, among other places.
What you can expect from us:A workplace with character, a family-like environment, and the opportunity to be part of something special—whether you’re looking for a year-round position or a seasonal role.
Join our team! Together , we pamper our guests and create moments of joy—with a focus on Styrian specialties, high-quality products, and a nature-inspiredapproach. You can expect a kitchen awarded a BIB Gourmand in the Michelin Guide, where quality, creativity, and down-to-earth values come together perfectly.
Here, work becomes inspiration—and our establishment a sourceof genuine moments of enjoyment.
If you enjoy delighting guests and living and breathing culinary arts, you’ve come to the right place.
We look forward to meeting you :)
Requirements
- Experience in customer service and debt collection
- Excellent German language skills
- Work experience in a family-run hotel or restaurant with an à la carte restaurant and hotel guests
- Interest in food and beverages; knowledge of wine is a plus
- Friendly, well-groomed appearance and enjoyment of interacting with guests
- A keen sense of guest service and the ability to clear tables at the right time
- Reliable mental math skills for independent cash handling and daily settlements
- Shared responsibility for cleanliness and order in the restaurant (e.g., dusting, window cleaning, removing cobwebs)
- Occasional support in hotel operations, e.g., handing over keys or answering phone calls when the front desk is unstaffed
- Ability to handle stress and work independently
Experience
< 1 Jahr Work experience
< 1 Jahr Leadership experience
Language skills
German B2 (good intermediate level)
English B1 (Intermediate)
Mobility
Driving license B
Work permit
Must have a work permit (or be an EU citizen)
What we offer
- 5-day workweek with mostly afternoon shifts starting at 3:00 PM, occasional morning shifts
- Attractive bonuses: 13th and 14th month’s salary (vacation and Christmas bonuses) as well as compensatory days off for working on holidays
- Comfortable single room on-site with private bathroom, toilet, TV, and Wi-Fi (seasonal position)
- Fresh meals from our hotel kitchen: Breakfast 7–10 a.m., lunch 2–2:30 p.m. (except Thursdays)
- Flexible scheduling within the company; days off can be requested one week in advance
- A close-knit and friendly team with a supportive atmosphere, a passion for our work, and mutual support
- Enough free time to fully enjoy our fantastic surroundings and nature
- Staff outing
- An excellent wine cellar ranging from natural wines to classically aged wines
- Innovative, creative dishes—Austrian cuisine at the cutting edge
Employment & Salary
2400 € gross / month
Negotiable: 40 hours/5-day workweek
