Customer Service Representative (with debt collection responsibilities)
- Career Status
- Experienced
- Entry date
- as of immediately
- Working time
- Full-time (5 days)
- Season
- all year round
- Employment relationship
- Permanent contract
- Country / State
- Steiermark
- Work permit
- A work permit is required
- Monthly salary
- 2.400 € gross
Customer Service Representative (with debt collection responsibilities)
all year round
Österreich, Steiermark, Murau
Description
Top Choice in Murau, Upper Styria – Year-Round or Seasonal AccommodationLocatedin the heart of Murau’s historic district, our historic inn has been a symbol of family-style hospitality and warmth for over 300 years. Come and experience our passion for the region and its well-known and hidden gems.
The team is led by Anna Lercher, a young, internationally trained hotelier, and Executive Chef Daniele Leitner, who spent many years cooking under Heinz Reitbauer at Steirereck in Vienna.
Join our team and treat our guests to Styrian cuisine, Austrian diversity, and your charm—creating a truly special guest experience.
Requirements
- Experience in customer service and debt collection
- Excellent German language skills
- Work experience in a family-run hotel or restaurant with an à la carte restaurant and hotel guests
- Interest in food and beverages; knowledge of wine is a plus
- Friendly, well-groomed appearance and enjoyment of interacting with guests
- A keen sense of guest service and the ability to clear tables at the right time
- Reliable mental math skills for independent cash handling and daily settlements
- Shared responsibility for cleanliness and order in the restaurant (e.g., dusting, window cleaning, removing cobwebs)
- Occasional support in hotel operations, e.g., handing over keys or answering phone calls when the front desk is unstaffed
- Ability to handle stress and work independently
- Language skills
German
B2 (good intermediate level)
English
B1 (Intermediate)
- Work permit
- Must have a work permit (or be an EU citizen)
- Working time
- Full-time (5 days)
- Work experience
- < 1 Jahr
- Leadership experience
- < 1 Jahr
- Driving license
- B
Offer
- 5-day workweek with mostly afternoon shifts starting at 3:00 PM, occasional morning shifts
- Attractive bonuses: 13th and 14th month’s salary (vacation and Christmas bonuses) as well as compensatory days off for working on holidays
- Comfortable single room on-site with private bathroom, toilet, TV, and Wi-Fi (seasonal position)
- Fresh meals from our hotel kitchen: Breakfast 7–10 a.m., lunch 2–2:30 p.m. (except Thursdays)
- Flexible scheduling within the company; days off can be requested one week in advance
- A close-knit and friendly team with a supportive atmosphere, a passion for our work, and mutual support
- Enough free time to fully enjoy our fantastic surroundings and nature
- Staff outing
- An excellent wine cellar ranging from natural wines to classically aged wines
- Innovative, creative dishes—Austrian cuisine at the cutting edge
- Employment relationship
- Permanent contract
- Monthly salary
- 2400 €
- Salary type
- gross
- Additional salary information
- Negotiable: 40 hours/5-day workweek
- Accommodation type
- Single room
- Accommodation equipment
- Bathroom / Shower
- Television
- Restroom
- Internet
- Extras
- Private Housekeeping Service
- Free meals
- Free use of washing machine and dryer
- Free Internet / Wi-Fi
