Service Representative (m/f/d)
Weekend Service Associate with Accounts Receivable Responsibilities (m/f/d)
all year round
Österreich, Niederösterreich, Mostviertel
Description
We are the Perbersdorfer Heuriger, Gasthof & Hotel in 3364 Neuhofen an der Ybbs, Lower Austria—Mostviertel—a family-run business that combines warmth and reliability. Our establishment is located a little away from the hustle and bustle, surrounded by nature—a place where you’ll be happy to arrive and feel right at home.
We combine cozy tavern culture with a small 3-star hotel (30 beds) and offer our guests a warm taste of the Mostviertel—whether at breakfast, à la carte, or at one of our many family celebrations.
✨Here’swhat you can expect from us:
- Friday–Saturday–Sunday, as you wish
- Flexible hours
- Year-round position—not seasonal
- No split shifts, no breakfast service
- Free meals during your shift
- No work on Christmas holidays
- 2 weeks of fixed company vacation in the summer, 1 week in the fall and spring
- Closed approximately 5 weekends a year
- A friendly, supportive work environment
- 10 minutes from the highway and the Westbahn – Lower Austria –
If you enjoy working with guests and are looking for a workplace where team spirit, warmth, appreciation, and a family-like atmosphere go hand in hand, we’d love to get to know you. We’d love to invite you for a paid trial weekend so you can get a feel for our team. More info:
We also welcome high school and college students looking for a part-time job
Location & Accessibility
- Location: Neuhofen an der Ybbs (near Amstetten).
Public transportation options are limited, so a car is almost essential, or you can use an affordable public ride-sharing service
Work Environment
- Traditional Austrian inn & hotel; not a half-board establishment.
- Focus: À la carte service, regional cuisine, family-run business—we’re all on a first-name basis
- Very good turnout on weekends, many family celebrations, no large weddings
- We have a lot of à la carte business—you should be well-versed in this area
- We work Fridays from 3:00–4:00 p.m., and Saturdays and Sundays from 10:00 a.m.–12:00 p.m. until closing
- We do not offer split shifts
German language skills
- Knowledge of German at the B1–B2 level is required for service roles
Team & Company Size
- We are a team of about 20–25 people across the entire business
- We also work extensively with temporary staff
- There are a total of 3 full-time employees in the service department
Seasonal Schedule
- We’re open year-round; we’re closed starting December 23 for Christmas—at least through the holidays
- At Easter, we’re closed Monday through Friday
- In February, we are closed for one week
- In August, we are closed for 2 weeks
- Throughout the year, we are closed on 5 weekends (Saturday and Sunday)
Compensation
- Net pay for a full-time 40-hour workweek is €2,400 gross—paid 14 times a year, plus vacation pay and a Christmas bonus—as required by Austrian law – Tips are pooled and divided up every day—a small portion goes to the kitchen, and the rest is divided based on the number of hours worked.
Trial Days
- We’d love to invite you for a trial weekend to see if you get along well with the team and if the team gets along well with you
- You’ll be compensated for this, of course, and we’re happy to pay you right away.
We look forward to receiving your application!
Isabella & Team
Tasks
Mise en Place, Setting the Table for a Celebration,
Serving Food
Guest Service
Final Projects in Service
Requirements
Your Responsibilities:
➡️ Friendly and proactive guest service ➡️ Independently identifying tasks that need to be done
What we expect from you:
✔️ Passion for the job ✔️ Very good German language skills ✔️ Honesty, openness, and compassion
Experience
Language skills
Mobility
Work permit
What we offer
We offer you: 🍽️ Meals during your shift 🕚 No split shifts, no early shifts 🤝 A friendly and honest work environment 🕚 Fixed weekends off spread throughout the year and fixed company holidays
🕚 Christmas holidays off; hours: Mon, Wed, Thu, Fri starting at 4:00 p.m.; Sat, Sun, and holidays starting at 10:00 a.m.; closed on Tuesdays











