Reservations Manager (m/f/d)
Back Office & Revenue Management Associate (m/f/d)
all year round
Deutschland, Bayern, Oberbayern
Description
To strengthen our team at the Alpenhof Königssee, we are looking for a dedicated, numbers-oriented, and responsible individual to join our Back Office & Revenue Management department starting December 1, 2026.
In this multifaceted role, you’ll work closely with and report directly to senior management. With strong organizational skills, a keen sense for booking trends, and a passion for the hospitality industry, you’ll help us strategically manage occupancy and pricing while ensuring smooth operations behind the scenes.
Do you enjoy working with numbers, recognize trends early on, and maintain a clear overview even during periods of high booking activity? Do you want to take on responsibility and actively contribute to the financial success of our hotel?
Then we look forward to getting to know you!
Requirements
Your Responsibilities:
- Managing and maintaining our booking and sales channels
- Participating in pricing and actively managing occupancy rates
- Ongoing monitoring and analysis of booking trends, demand, and competition
- Compiling, evaluating, and presenting statistics and reports
- Maintaining prices, availability, packages, and relevant master data
- Processing and coordinating reservations
- Preparation and implementation of sales promotion initiatives
- Close and trusting collaboration with management
- Coordination with the front desk and other hotel departments
- Providing operational support to the front desk team as needed, particularly with guest services, check-in, and check-out
- General organizational and administrative tasks in the back office
- Active participation in optimizing internal workflows and processes
What you bring to the table:
- Professional experience in the hospitality industry, ideally in reservations, front desk, or revenue management
- Business acumen and a passion for working with numbers and key metrics
- A keen sense of booking trends, demand, and pricing
- A structured, meticulous, and independent work style
- Proficiency in MS Office
- Experience using hotel software and booking platforms; knowledge of PMS, Booking.com, DIRS21, and revenue management
- are a plus
- Very good German skills as well as good English skills
- Team spirit, reliability, and a friendly, professional demeanor
- Initiative and an interest in further developing existing processes and contributing your own ideas
Experience
5 Jahre Work experience
2 Jahre Leadership experience
Language skills
English C1 (advanced knowledge)
German C2 (excellent knowledge)
Computer skills
Channel Management Software (Very good knowledge)
Work permit
Must have a work permit (or be an EU citizen)
What we offer
Here's what you can expect from us:
- A varied and responsible position
- Direct collaboration with senior management and short decision-making paths
- A secure job at a family-run hotel
- A warm and supportive team
- Opportunities to contribute your own ideas and actively help shape our processes
- Thorough training in our systems and processes
- Regular working hours
- Performance-based compensation
- Additional attractive employee benefits
Employment & Salary
3316 € gross / month
5-day/40-hour workweek, including weekends,
