Reception Manager (m/f/d)

Starting in July 2026

Do you love being a top-notch host and creating unforgettable first and last impressions? As Head of Front Office, you’re the heart of our reception area—with a broad perspective, tact, and a commanding presence.

We are a family-run 5-star wellness hotel that places great emphasis on quality and genuine hospitality. Our success is built on our dedicated team and the people who work here.

YOUR ROLE ON THE TEAM:

• You will have overall responsibility for the reception area —in terms of professional duties, organizational matters, and day-to-day interactions
• With clarity, presence, and appreciation, you will lead and support our front office team
• You ensure thatprocesses run smoothly without losing sight of personal and attentive guest service
• You plan and coordinate shifts, handoffs, and work processes with a broad perspective and tact
• Working closely with all departments, you will ensure a cohesive, holistic guest experience
• You will train new employees and support them in their professional and personal development
• Your responsibilities will also include handling billing, the cash register, and all relevant administrative tasks
• Youwill activelyhelp develop standards, processes, and service quality and ensure that they are put into practice on a daily basis

WHAT SETS YOU APART:

• You haveleadership qualities and management experience —specific hotel training is not required
• Excellent computer skills will enable you to perform your daily work tasks confidently and efficiently
• A competent and professional demeanor comes naturally to you
• You are known for your excellent manners and your charming, engaging personality
• Your approach to work is solution-oriented, structured, and always focused on our guests' best interests
• A collegial leadership style and respectful collaboration are important to you
• You actively bring a passion for personal and professional growth to the table
• Native proficiency in German and very good written and spoken English round out your profile

YOUR BENEFITS:

It is important to us to provide our team with a vibrant, safe, and modern work environment, as well as the opportunity to constantly learn new things and grow personally!

• family-like work environment
• Guaranteed pay above the collective bargaining rate based on qualifications, 14 months' salary, fair tipping policy
• 5-day workweek, fixed days off possible , regular working hours
• In-House Training and Continuing Education Programs
• A lovingly furnished apartment in your own TEAMhome with Wi-Fi and parking
• Our own team fitness room with an infrared sauna
• Free meals 7 daysa week—even on days off
• Various team events and a monthly team get-together
• Attractive discounts at the hotel, in the region, and at select members of the Tyrolean Wellness Hotels association
• "Employee-Referral" Bonus

 Tuxerhof #guest-delighters:

We are committed to quality and always give our guests our full attention. As a team, we stick together, learn from one another, and treat each other with respect. In a safe environment, our energy shines through and inspires our guests. We work in a solution-oriented, dedicated, and always passionate manner.

Unique, inspiring, and full of heart—that’s us.