Reception Manager (m/f/d)

Starting in June 2026

Do you love providing top-notch hospitality and creating unforgettable first and last impressions? As Head of Front Office, you are the heart of our reception—bringing a broad perspective, sensitivity, and a genuine presence.

We are a family-run 5-star wellness hotel that places great emphasis on quality and genuine hospitality. Our success is built on our dedicated team and the people who work here.

YOUR ROLE ON THE TEAM:

• You will have overall responsibility for the reception area —both in terms of professional duties and organizational matters, as well as day-to-day interactions
• With clarity, presence, and respect, you will lead and support our front office team
• You ensure thatprocesses run smoothly without losing sight of the importance of personal and attentive guest service
• You manage the planning and coordination of shifts, handoffs, and work processes with a clear overview and tact
• Working closely with all departments, you will ensure a cohesive, holistic guest experience
• You will train new employees and support them in their professional and personal development
• Your responsibilities will also include billing, cash handling, and all relevant administrative tasks
• Youwill activelyhelp improve standards, processes, and service quality and ensure that they are put into practice on a daily basis

WHAT SETS YOU APART:

• You haveleadership qualities and management experience —specific hotel training is not required
• Strong computer skills will enable you to perform your daily work tasks confidently and efficiently
• A competent and professional demeanor comes naturally to you
• You are known for your excellent manners and your charming, engaging personality
• Your approach is solution-oriented, structured, and always focused on our guests
• A collaborative leadership style and a respectful work environment are important to you
• You actively bring a passion for personal and professional growth to the table
• Native-level German and excellent written and spoken English skills round out your profile

YOUR BENEFITS:

It is important to us to provide our team with a dynamic, safe, and modern work environment, as well as the opportunity to constantly learn new things and grow personally!

• family-like work environment
• Guaranteed salary above the collective bargaining rate based on qualifications, 14 monthly paychecks, fair tipping policy
• 5-day workweek, fixed days off available , regular working hours
• In-house training and professional development programs
• A lovingly furnished apartment in your own TEAMhome with Wi-Fi and parking
• Private team fitness room with an infrared sauna
• Free meals 7 daysa week—even on days off
• Various team events and a monthly team get-together
• Attractive discounts at the hotel, in the region, and at select members of the Tyrolean Wellness Hotels
• "Employee Referral" Bonus

 Tuxerhof #guestfavorite:

We are committed to quality and always give our guests our full attention. As a team, we stick together, learn from one another, and treat each other with respect. In a safe environment, our energy shines through and inspires our guests. We work in a solution-oriented, dedicated, and passionate manner.

Unique, inspiring, and full of heart—that’s who we are.