Receptionist (m/f/d)

Effective immediately

Do you love putting a smile on people’s faces? Do you want to inspire others, enjoy making their wishes come true, and ensure our guests are happy? Our front desk is the Tuxerhof’s calling card—as the first point of contact, you’ll take care of our guests with a generous dose of warmth and empathy. Does that sound like the perfect fit for you? Then join our team of #guestdelighters!

We are a family-run wellness hotel that places great emphasis on quality and genuine hospitality. Our success is based on our dedicated team and the people who work here.

Your role on the team:

• You'll take care of our guests with passion—from check-in to check-out, including providing tips on things to do in the area.
• You'll assist our guests in booking their relaxing vacation and be available to answer any questions they may have.
• With your dedication, you ensure that the reservation process runs smoothly and help build excitement for the vacation.
• Processing the daily mail, preparing the menus, and putting together the weekly schedule are among your daily tasks.
• You'll be in constant communication with our departments and will coordinate important tasks.

What sets you apart:

• German is your native language, and you're also very comfortable with English
• You have training in the hospitality industry and some initial experience working at the front desk
• You are charming, outgoing, and service-oriented
• You have a real talent for sales and organization and always keep track of everything
• You have a perfect command of computer systems

What to Expect: It'simportant to us to provide our team with a vibrant, safe, and modern work environment, as well as the opportunity to constantly learn new things and grow personally! 

• Family-like work environment
• Employment contract through April with guaranteed pay above the collective bargaining wage based on qualifications, 14 months' salary, and a fair tipping policy
• 5-day workweek, fixed days off available, regular working hours (part-time positions also available)
• In-House Training and Continuing Education Programs
• Tastefully furnished employee studios in our own team house, equipped with Wi-Fi and parking
• Our own team fitness room with an infrared sauna
• Free meals 7 days a week—even on days off
• Various team events and a monthly team get-together
• Attractive discounts at the hotel, in the region, and at select members of the Tyrolean Wellness Hotels association
• "Employee-Referral" Bonus

#guest-delighters at the Tuxerhof:

As a team, we stick together, learn from one another, and treat each other with respect. In a safe environment, our energy shines through and delights our guests. We work in a solution-oriented, dedicated, and always passionate way. Unique, inspiring, and full of heart—that’s who we are.