Reception Manager (m/f/d)
Front Office Manager (m/f/d)
all year round
Österreich, Kärnten
Description
Our front desk team is looking for a new manager!
Are you familiar with the day-to-day work at the front desk, able to stay on top of things even when it gets busy, and passionate about hospitality?
Then you’ve come to the right place! For our front desk, we’re looking for an experienced professional who enjoys taking on responsibility, supports our team, and works with us to ensure our guests receive a professional and warm welcome.
Tasks
Your responsibilities include:
- Organizing and managing the entire reception area
- Leading, supporting, and developing the reception team
- Creating work schedules and coordinating daily tasks
- Ensuring smooth operations at the front desk
- Providing warm, friendly service and advice to our guests
- Professional handling of guest requests and complaints
- Coordinating and collaborating with all departments
- Monitoring and further developing our quality standards
- Training and mentoring new employees
- Active participation in day-to-day operations, particularly during check-in, check-out, reservations, and guest inquiries
- Billing and billing audits
- Reservation acceptance and processing
Requirements
- Completed training as a Hotel and Hospitality Assistant (HGA) or comparable training in tourism or business
- Several years of experience working at a hotel front desk
- Initial leadership experience or a willingness to lead a team responsibly
- An independent, structured, and solution-oriented approach to work
- Strong organizational skills and a good rapport with people
- Enjoyment of supporting, guiding, and developing colleagues
- Confident, professional, and warm demeanor
- Very good German and good English skills; knowledge of other foreign languages is a plus
Experience
4 Jahre Work experience
2 Jahre Leadership experience
Language skills
German C1 (advanced knowledge)
English B2 (good intermediate level)
Computer skills
Micros (Good knowledge)
Gastrodat (Basic knowledge)
Work permit
EU citizens are given priority (no permit required)
What we offer
- A responsible leadership position with plenty of creative freedom
- A long-term position at a family-run company
- A supportive work environment and a dedicated team
- Work schedules that can be planned as far in advance as possible
- Structured onboarding and opportunities for professional and personal development
- Free access to our spa and fitness facilities
- Attractive employee discounts and perks at partner businesses
- Programs as part of our workplace wellness initiative
- Assistance with finding housing or employee housing, if needed
- Support for balancing work and family life, as well as childcare upon request
Employment & Salary
2600 € gross / month
Willingness to pay a higher salary depending on qualifications
