Burghotel Oberlech
Premium employer
This is a premium employer on HOGASTJOB and therefore very popular among applicants
Receptionist (m/f/d)
- Career Status
- Experienced
- Entry date
- 01.07.2026
- Working time
- Full-time (6 days)
- Season
- summer season
- Employment relationship
- Fixed-term contract
- Country / State
- Vorarlberg
- Work permit
- A work permit is required
- Monthly salary
- 2.000 € net
Receptionist (m/f/d)
summer season
Österreich, Vorarlberg, Lech Zürs am Arlberg
Description
A LEGENDARY EXPERIENCE FOR LIFE AND CAREER
At the 5-star Burg Hotel Oberlech, we combine alpine elegance, warm hospitality, and the highest quality in the Arlberg region. We are looking for people to join our team who share these values with dedication and enthusiasm.
As a Reception & Reservations Associate (m/f/d), you’ll be responsible for providing friendly and professional service to our guests, as well as efficiently managing reception operations. Your focus will be on making our guests’ stay as pleasant as possible. You will handle deposit management, voucher sales, and advance reservations. As the central point of contact for our guests, you will ensure that all guest requests, reservations, and the entire concierge service are fully met. Additionally, you will receive and process phone calls and emails to ensure prompt and professional communication. In addition to your operational duties, you will take on various controlling tasks to monitor the performance of the front desk department and improve service quality.
Requirements
WHAT MAKES YOU TICK
- Your colleagues and guests appreciate your open and warm personality.
- You have a positive demeanor and excellent manners.
- Teamwork, sociability, and reliability are integral to your work style.
- In stressful situations, you keep a cool head, act professionally, and maintain a clear overview.
YOUR EXPERIENCE
- Completed training in fine dining or specialized training at a tourism school
- Comparable professional experience in internationally renowned hotels
- Effective and confident communication in German and English
- Proficiency in using MS Office and the Protel reservation system for administrative and organizational tasks
- Passion for fine dining
- You know how to provide friendly, professional, and personalized service to our guests
- You are the central point of contact for our guests and ensure that all guest requests, reservations, and the entire concierge service are fulfilled
- Receiving and processing reservation requests (by phone, email, and online)
- Deposit management, gift certificate sales, advance reservations
- Various administrative tasks
- You enjoy working independently and in a solution-oriented manner
- Language skills
German
English
- Work permit
- Must have a work permit (or be an EU citizen)
- Working time
- Full-time (6 days)
- Work experience
- 2 Jahre
Offer
BENEFITS - TYPICALLY BURG
- LIVE PRETTY: From our employee housing, you can walk directly through a tunnel to work, relaxed and comfortable in any weather.
- BON APPETIT: Good food is important for a good mood. And for good performance! That’s why we serve freshly cooked, delicious, and healthy meals. Enjoy your meal!
- LOOK BEAUTIFUL: Of course, we provide your work uniform, and it’s cleaned for free and replaced as needed.
- MAKE SOME MONEY: We know that a good life costs money. That’s why our employees earn above-market wages.
- ENJOY YOUR TIME: We take your relaxation seriously, too. That’s why you can use our hotel’s wellness area for free after 8 p.m. and also get discounts on all wellness treatments.
- WORK OUT YOUR WAY: You can use the gym in our new staff house 24/7.
- IMPRESS YOUR FAMILY: Immediate family members of our employees receive lower room rates, subject to availability.
- LET’S ROCK THE BURG: Our team parties are legendary. We kick off the season in style with a group dinner and legendary drinks for everyone. To wrap up the season, we go all out with a DJ, food, and everything left in the bar.
- Employment relationship
- Fixed-term contract
- Monthly salary
- 2000 €
- Salary type
- net
- Additional salary information
- 48-hour workweek / 6 days per week. We are, of course, willing to offer a performance-based bonus for candidates with the appropriate qualifications and experience.
- Accommodation type
- Single room
- Accommodation equipment
- Bathroom / Shower
- Television
- Restroom
- Internet
- Extras
- Discounted treatments (cosmetics, spa)
- Free use of the indoor and outdoor pools
