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Burghotel Oberlech

Premium employer

This is a premium employer on HOGASTJOB and therefore very popular among applicants

Receptionist (m/f/d)
Career Status
Professionals
Entry date
as of immediately
Working time
Full time (6 days)
Season
summer season
Employment relationship
Fixed term contract
Country / State
Vorarlberg
Work permit
Work permit must be available
Monthly salary
2.000 € net

Receptionist (m/f/d)

summer season

Österreich, Vorarlberg, Lech Zürs am Arlberg

Burghotel Oberlech is a premium employer on HOGASTJOB and therefore very popular among applicants.

Description

A LEGENDARY EXPERIENCE FOR LIFE AND CAREER

As a Reception & Reservations Assistant (m/f/d), you will be responsible for the friendly and professional care of our guests and the efficient management of reception processes. Your focus is on making our guests' stay as pleasant as possible. You will take care of deposit management, voucher sales and advance reservations. As the central point of contact for our guests, you will ensure that all guest requests, reservations and the entire concierge service are completely fulfilled. You will also answer phone calls and emails and process them accordingly to ensure fast and professional communication. In addition to the operational tasks, you will take on various controlling tasks to monitor the performance of the reception department and improve service quality.

Requirements

THAT'S HOW YOU TICK

  • Your colleagues and guests appreciate your open and warm personality.
  • You have a positive charisma and very good manners.
  • Team spirit, sociability and reliability are an integral part of your way of working.
  • In stressful situations, you keep a cool head, act professionally and maintain an overview.

YOUR WEALTH OF EXPERIENCE

  • Completed training in upscale gastronomy or specialized training at a tourism school
  • Comparable professional experience in internationally renowned hotels
  • Effective and confident communication in German and English
  • Administrative and organizational skills with MS Office and the Protel reservation program
  • Passion for upscale gastronomy
  • You know how to look after our guests in a friendly, professional and personal manner
  • You are the central point of contact for our guests and ensure that all guest requests, reservations and the entire concierge service are fulfilled
  • Accepting and processing reservation requests (by phone, email, online)
  • Deposit management, voucher sales, advance reservations
  • Various controlling tasks
  • You like to work independently and in a solution-oriented manner
Language skills
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German
C2 (excellent knowledge)
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English
B2 (good intermediate level)
Work permit
Work permit must be available (or EU citizen)
Working time
Full time (6 days)
Work experience
2 Jahre

Offer

BENEFITS - TYPICALLY BURG

  • LIVE PRETTY: From our staff houses, you can walk directly to work through a tunnel, whatever the weather.
  • BON APPETIT: Good food is important for a good mood. And for good performance! That's why we serve freshly cooked, good and healthy food. Enjoy your meal!
  • LOOK BEAUTIFUL: Of course, we will provide you with your work clothes, which will be cleaned free of charge and replaced if necessary.
  • MAKE SOME MONEY: We know that living well costs money. That's why our employees earn above the standard pay scale.
  • ENJOY YOUR TIME: We also take your relaxation seriously. That's why you can use the wellness area of our hotel free of charge after 8 p.m. and also get discounts on all wellness treatments.
  • WORK OUT YOUR WAY: You can use the gym in our new staff building 24/7.
  • IMPRESS YOUR FAMILY: First-degree relatives of our employees receive lower room rates depending on availability.
  • LET'S ROCK THE BURG: Our team parties are legendary. At the start of the season, everything begins in style, with a gourmet dinner, hairdresser and stylist for everyone. At the end of the season, it's then "underneath", with a DJ, cooking and cocktail mixing together, with everything that still needs to be removed from the bar.
Employment relationship
Fixed term contract
Monthly salary
2000 €
Salary type
net
Additional salary information
48 hours per week / 6 daysReadiness for performance-related overpayment with appropriate qualifications and experience is a given.
Accommodation type
Single room
Accommodation equipment
  • Bath / Shower
  • TV
  • WC
  • Internet
Extras
  • Treatments (cosmetics, spa) discounted
  • Use of indoor / outdoor swimming pool free of charge