Head Waiter (m/f/d)
Head Waiter (m/f/d)
all year round
Österreich, Tirol
Description
A host with personality and a knack for excellent service.
We’re looking for you starting September 24, 2026, or as agreed.
As a Chef de Rang, you’ll be a key point of contact for our guests, ensuring they feel completely at home with us through your attentiveness, warmth, and expertise.
Whether at breakfast, during the day, or during dinner service—you’ll personally attend to your guests, keep an eye on everything, and help turn good service into true VALARA hospitality.
Your responsibilities:
- You’ll independently manage a service station during breakfast and dinner service.
- You’ll greet, seat, and attend to our guests personally, attentively, and professionally.
- At breakfast, you’ll work with your team to ensure a great start to the day.
- In the evening, you’ll advise our guests on food, wine, and beverages and guide them through the menu.
- You will serve food and beverages professionally and with genuine warmth.
- You are familiar with our food, wine, and beverage menus and can provide expert advice to our guests.
- Depending on your schedule, you’ll work alongside a commis de rang, provide guidance, and gladly share your knowledge.
- You prepare your mise-en-place independently and meticulously.
- You assist with setting up and managing our buffets.
- You work closely with the kitchen, bar, and your colleagues on the service team.
- You handle special requests and feedback from our guests in a professional and solution-oriented manner.
- You’ll also assist at our hotel bar as needed.
- Together with the team, you ensure order, cleanliness, and compliance with our hygiene and HACCP standards.
Service can have personality.
We want our guests to be cared for professionally—but never feel that our service is rehearsed.
That’s why we’re looking for people who know their craft and bring their own personality to the table.
Whether it’s the first coffee in the morning or the last glass of wine in the evening: You play a vital role in shaping how our guests experience VALARA.
If you’re a host by conviction, we look forward to getting to know you.
We look forward to receiving your application, addressed to the Krajnc family at team@valara.at, including your resume, photo, and references.
Requirements
Responsibilities:
- You will be independently responsible for a service station during breakfast and dinner service.
- You’ll greet, seat, and attend to our guests personally, attentively, and professionally.
- At breakfast, you’ll work with your team to ensure a great start to the day.
- In the evening, you’ll advise our guests on food, wine, and beverages and guide them through the menu.
- You’ll serve food and beverages expertly and with genuine warmth.
- You are familiar with our food, wine, and beverage menus and can provide expert advice to our guests.
- Depending on your schedule, you’ll work alongside a commis de rang, guide him or her, and gladly share your knowledge.
- You prepare your mise-en-place independently and meticulously.
- You assist with setting up and managing our buffets.
- You work closely with the kitchen, bar, and your colleagues in service.
- You handle special requests and feedback from our guests in a professional and solution-oriented manner.
- You’ll also assist at our hotel bar as needed.
- Together with the team, you ensure order, cleanliness, and compliance with our hygiene and HACCP standards.
Requirements:
- A completed apprenticeship in the hospitality or food service industry, or equivalent professional experience
- Experience in a similar service position, ideally in the upscale hotel or restaurant industry
- Enjoyment of breakfast, afternoon, and evening service
- Good knowledge of food, beverages, and wine
- Good command of German and English
- An attentive, warm, and professional manner when interacting with guests
- An independent, organized, and reliable work style
- Team spirit and a willingness to take on responsibility
- A commitment to quality and a well-groomed appearance
- A genuine passion for hospitality
Experience
3 Jahre Work experience
Continuing education and training
Language skills
English C1 (advanced knowledge)
German C2 (excellent knowledge)
Work permit
Must have a work permit (or be an EU citizen)
What we offer
Working at the VALARA Alpine Art Hotel is more than just a job—here, you’ll find a family-like atmosphere, fair working conditions, and many benefits that really matter:
- Above-average pay based on experience and qualifications
- Free accommodations with a bathroom, TV, and Wi-Fi
- Free meals three times a day—even on your days off
- Free use of the washing machines and dryers
- Breakfast like a guest once a week on your day off
- Free use of the wellness area during designated hours
- Free use of the BodyFactory (gym) daily from 12:00 a.m. to 12:00 a.m.
- Discount on massages at the hotel
- 30% discount on food and drinks
- Family & Friends Rates—your family and friends receive a 40% discount on their stay
- Free Wi-Fi
- Free parking
- Discount on ski rentals
- Discounted ski/mountain lift tickets
- Referral bonus: Earn up to €500.00 for successfully referring a new employee
- Support and cost-sharing for specialized continuing education and training
- On-time payroll
