Receptionist (m/f/d)
Receptionist (m/f/d)
Summer / Winter Season
Österreich, Kärnten
Description
✨ WE'RE LOOKING FOR NEW TEAM MEMBERS AT THE RECEPTION DESK! ✨
Receptionist (m/f/d) – Focus on Reservations, Sales, and Back Office
Do you love welcoming guests with warmth, enjoy active sales, and have a special knack for understanding individual vacation preferences?
Do you enjoy working independently, think in a solution-oriented way, and stay on top of things even when handling many inquiries?
Then you’ve come to the right place! ❤️
For our Almwellness Resort Tuffbad****S, we’re looking for a dedicated individual to strengthen our reception team, particularly in the areas of reservations, creating offers, sales, and back-office operations.
✨ Your responsibilities:
- Create personalized vacation packages with passion and sales expertise
- Engage guests by phone and in writing and successfully close bookings
- Process reservations, inquiries, and correspondence independently
- Actively promote our rooms, suites, and special vacation experiences
- Handle structured organizational and administrative tasks in the back office
- Take initiative, find solutions, and support our team
❤️ What you bring to the table:
- Experience in the hospitality industry, ideally in reservations or front desk
- A passion for sales and a good sense of what guests want
- Organizational skills, attention to detail, and the ability to work independently
- Warmth, empathy, and a positive attitude
- A sense of responsibility and a passion for teamwork
With us, you’re not just an employee—you’re a valued member of our Schatzhüter family.
Together, we live by our values: mindfulness, appreciation, humanity, positive thinking, warmth, and individuality.
✨ We look forward to hearing from you and receiving your application
Requirements
🔹 Job Description – Receptionist (m/f/d)
Professional Qualifications
- Completed training in the hospitality industry, tourism, or a comparable qualification
- Professional experience at a hotel front desk or in guest services is a plus
- Proficiency with hotel and reservation software (e.g., Fidelio, Protel, or similar) is desirable
- Very good German and English skills; knowledge of other foreign languages is a plus
- Understanding of processes and interfaces between hotel departments
Personal Skills
- Enjoyment of direct guest contact and warm communication
- Mindfulness, respect, and warmth when interacting with guests and colleagues
- Organizational skills, a sense of responsibility, and attention to detail
- A friendly, professional, and solution-oriented demeanor—even in stressful situations
- Flexibility, resilience, and team spirit
- A positive demeanor and a well-groomed appearance
Your Role as a Receptionist
- You are the first point of contact for our guests—from check-in to check-out
- You ensure that check-in, check-out, reservations, and guest correspondence run smoothly
- You provide information, fulfill guest requests, and enthusiastically promote our offerings
- You’ll work closely with all departments and contribute to a harmonious atmosphere at the hotel
- You embody our values— mindfulness, appreciation, humanity, positive thinking, warmth, and individuality —and make them tangible for our guests
Experience
3 Jahre Work experience
Language skills
German C2 (excellent knowledge)
Work permit
EU citizens are given priority (no permit required)
What we offer
🌿 Employee Benefits at the Almwellness Resort Tuffbad 🌿
Because we want you to not only work with us, but also feel valued and at home! ❤️
💚 What you can look forward to:
✨ Wellness for you:✔️ Daily, free use of all the hotel’s wellness facilities✔️ Free e-bike at your disposal✔️ 20% discount on all wellness treatments (massages, beauty treatments, solarium) as well as on products and gift certificates✔️ After 6 months at Tuffbad: 1 night for you & your guest, including pampering board✔️ On milestone birthdays: Voucher for 1–2 nights for 2 people at our partner hotels
✨ Indulgence included:✔️ Free meals: breakfast from the guest buffet, lunch & dinner – even on days off!*✔️ Healthy, regional food from local producers✔️ Fresh bread from our in-house bakery & slow-food breakfast✔️ Participation in bread-baking classes
✨ Accommodation & Mobility:✔️ Stay at the Almwellness Team House✔️ Free, all-day parking✔️ Partially provided staff uniforms, including dry cleaning
✨ Appreciation & Team Spirit:✔️ At least 4 invitations per year to team evenings✔️ Personal birthday gift including sparkling wine✔️ Anniversary gifts & bonuses for length of service✔️ Time for you and your team: regular meetings, performance reviews & regular team gatherings✔️ A young, dynamic team that supports one another✔️ A respectful work environment & an open culture of communication
✨ Training & Development:✔️ Coaching & training opportunities – up to €1,500 per year per employee✔️ Extensive training programs✔️ Personal and professional development in a supportive environment
✨ Fair terms:✔️ Competitive and fair compensation✔️ 50% discount on stays at our partner hotels
🌄 Why our employees love Tuffbad:
💚 For our family-like atmosphere and mutual respect💚 For our willingness to listen and open communication💚 For the wonderful work environment surrounded by nature💚 For our premium location at the Tuffbad-Alm💚 For the lovingly energized resort💚For the mindfulness in how we treat each other and our guests💚 For the healthy cuisine featuring regional products💚 For the unique 2,000 m² alpine wellness area with an infinity sky pool (filled with mineral water), the sauna world with 11 saunas, the Dolomite panorama sauna, 7 different relaxation areas, and dreamy sunbathing lawns surrounded by nature
✨ Become part of our Tuffbad family and experience what it means to work at a special resort! ✨
