Reception Manager (m/f/d)
Career Status
Professionals
Entry date
04.05.2026
Working time
Full time (5 days)
Season
Summer / winter season
Employment relationship
Fixed term contract
Country / State
Kärnten
Work permit
EU citizens
Monthly salary
2.300 € net

Heartfelt person wanted for the reception desk Reception Manager (m/f/d)

Summer / winter season

Österreich, Kärnten

Description

WE ARE LOOKING FOR A TEAM LEADER FOR OUR RECEPTION!

Do you have a passion for hospitality and are you passionate about treating people with attentiveness, empathy and warmth? Do you know how to lead a team, maintain an overview and shape the first smile and last memory for our guests with organizational talent, positive charisma and enjoyment of contact? Then you've come to the right place!

For our Almwellness Resort Tuffbad, we are looking for a Reception Team Leader (m/f/d) who will lead our reception team with heart, professional competence and a flair for the extraordinary - and work with us to ensure that our guests feel welcome and valued from the very first minute. You will live and convey our philosophy: mindfulness, appreciation, humanity, positive thinking, warmth and individuality.

Requirements

🔹 Requirements profile - Reception team leader (m/f/d)

Professional qualifications

  • Completed training in the hotel industry or comparable qualification
  • Several years of professional experience at hotel reception or in guest service, ideally in a managerial role
  • Experience in team leadership, rostering, organization and quality management
  • Confident handling of hotel & reservation software (e.g. Fidelio, Protel or comparable)
  • Very good knowledge of German and English, other foreign languages an advantage
  • Understanding of processes and interfaces between hotel departments

Personal skills

  • Leadership personality with hands-on mentality and role model effect
  • High level of social competence, empathy and enjoyment of direct guest contact
  • Attentiveness, appreciation and cordiality in dealing with guests and employees
  • Organizational talent, sense of responsibility and strong decision-making skills
  • Friendly, professional and solution-oriented demeanor - even in stressful situations
  • Flexibility, resilience and team spirit

Your role as reception team leader

  • You lead, motivate and support the reception team in daily operations
  • You are the first point of contact for our guests - from welcome to departure
  • You ensure that check-in, check-out, reservations and guest correspondence run smoothly
  • You coordinate communication with all departments and ensure perfect interaction in the hotel
  • You continuously develop service quality and guest service together with your team
  • You live our values - mindfulness, appreciation, humanity, positive thinking, cordiality and individuality - and convey them to the outside world every day
Language skills
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German
C2 (excellent knowledge)
Work permit
EU citizens preferred (no admission required)
Working time
Full time (5 days)
Work experience
3 Jahre

Offer

🌿 Employee benefits at the Almwellness Resort Tuffbad 🌿

Because you don't just work with us, you should also feel valued and comfortable! ❤️

💚 What you can look forward to:

Wellness for you:✔️Daily, free use of all the hotel's wellness facilitiesEinrichtungen✔️ Free e-bike for free Verfügung✔️ 20% discount on all wellness treatments (massages, cosmetics, solarium) as well as on products and Gutscheine✔️ After 6 months in the Tuffbad: 1 night for you & your companion incl. Verwöhnpension✔️ From round birthdays: voucher for 1-2 nights for 2 people in our partner hotels

Indulgence included:✔️Free catering: Breakfast from the guest buffet, lunch & dinner - even on days off!*✔️ Healthy, regional food from local suppliers Produktion✔️ Fresh bread from our in-house bakery & slow food-Frühstück✔️ Participation in bread baking courses

Living & mobility:✔️Living at Almwellness-Teamhaus✔️ Free, all-day Parkplatz✔️ Partially provided staff clothing incl. dry cleaning

Appreciation & team spirit:✔️At least 4 invitations per year to Teamabenden✔️ Personal birthday gift incl. Sekt✔️ Anniversary gifts & payments at Betriebszugehörigkeit✔️ Time for you and your team: regular meetings, appraisal interviews & jour Fixe✔️ A young, dynamic team that is there for each other ist✔️ Respectful cooperation & an open culture of discussion

Further training & development:✔️Coaching & further training opportunities - up to € 1,500 per year per Mitarbeiter✔️ Extensive Fortbildungsangebote✔️ Personal and professional development in an appreciative environment

Fair conditions:✔️Reasonable and fair Entlohnung✔️ 50% discount on overnight stays in our partner hotels

🌄 Why our employees love the Tuffbad:

💚 For our family atmosphere and mutual appreciation💚 For our open ear and active communication💚 For the wonderful working atmosphere in the middle of nature💚 For our premium location on the Tuffbad-Alm💚 For the lovingly energized resort💚For the mindfulness in dealing with each other and with our guests💚 For the healthy cuisine with regional products💚 For the unique 2.000 m² Alpine wellness area with infinity sky pool (filled with mineral water), the sauna world with 11 saunas, the Dolomites panorama sauna, 7 different relaxation areas & dreamy sunbathing lawns in the middle of nature

Become part of our Tuffbad family and experience what it means to work in a special resort! ✨join us.

Employment relationship
Fixed term contract
Monthly salary
2300 €
Salary type
net
Accommodation type
Single room
Accommodation equipment
  • Bath / Shower
  • Recreation room
  • Kitchen
  • TV
  • WC
  • Internet

Contact person & address