Head Waiter (m/f/d)

You have completed relevant training in the upscale hospitality industry and have already gained professional experience. You are interested in a year-round position and a long-term working relationship. You impress with your confident demeanor and positive attitude; you are dedicated, motivated, and flexible, and you keep your cool even during hectic times. If you enjoy your work and want to put your skills to the test, then our team is the right place for you!

What matters to us:

• A friendly and warm demeanor 
• A well-groomed appearance 
• Team-oriented approach 
• Interest in long-term collaboration 
• Advanced German language skills

Your responsibilities as a floor server with payment collection duties:

• À la carte service and care for hotel guests throughout the day, including use of Orderman
• Serving hotel guests in the evening (evening service) Independently managing a section with approximately 20–25 (max. 30) guests, including independent beverage, wine, and food service, as well as wine recommendations
• Serving hotel guests at lunchtime and in the afternoon – beverages
• Active sales of beverages, including wine, coffee, spirits, …
• Bar service (taking and serving drinks), including Orderman in the Atrium (no cocktails or bartending duties) or breakfast service
• Coffee service, including preparation using an espresso machine
• Preparing the station, including vacuuming, dusting, setting tables, folding napkins, restocking condiment containers, and cleaning the food and wine menus
• Mise-en-place for the entire restaurant
• Decorating tables for special occasions
• Active collaboration within the team and with supervisors, as well as contributing to a positive work and operational atmosphere
• Receiving and resolving guest complaints
• Participating in internal and external training sessions as well as service meetings
• Main course service (serving food) for the entire restaurant