Customer Service Representative (with debt collection responsibilities)
- Career Status
- Experienced
- Entry date
- 22.06.2026
- Working time
- Full-time (5, 5½, or 6 days, depending on the agreement)
- Season
- Summer / Winter Season
- Employment relationship
- Fixed-term contract
- Country / State
- Tirol
- Work permit
- A work permit is required
- Monthly salary
- 2.000 € net
Customer Service Representative (with debt collection responsibilities)
Summer / Winter Season
Österreich, Tirol
Description
Welcome to Matreier Tauernhaus, our family-run hotel with a history dating back to 1207—featuring 35 rooms and à la carte dining, nestled in the majestic mountains of the Hohe Tauern National Park. Here, we work with passion, warmth, and a down-to-earth spirit. Who are we looking for? Motivated team players who love the tourism industry and want to join us in creating unforgettable experiences for our guests!
Requirements
Your responsibilities:
- Serving our guests in the restaurant and on the patio
- Taking orders and serving food and drinks
- Independently managing a service station
- Handling payments and billing (collection)
- Working closely with the kitchen and team
What should you bring to the table?
- Experience in customer service is a plus
- Friendly demeanor and enjoyment of interacting with guests
- Ability to work independently and reliably
- You keep a cool head even in stressful situations
- Good German language skills
- Language skills
German
C1 (advanced knowledge)
- Work permit
- Must have a work permit (or be an EU citizen)
- Working time
- Full-time (5, 5½, or 6 days, depending on the agreement)
- Work experience
- < 1 Jahr
- Other information
- A driver's license and your own car are a plus.
Offer
- A long-term job opportunity in a well-established team (approx. 15 colleagues).
- Housing – Depending on your needs, we can provide you with a single room in our employee housing.
- As needed – Free meals even on days off.
- Good pay & appreciation – Pay based on the collective bargaining agreement, with a willingness to pay above the standard rate depending on qualifications and performance, plus tips, because good work should be rewarded.
- Regular working hours and a supportive work environment.
- Learning and development opportunities – With us, you can not only expand your skills but also advance your career!
- Nature & Leisure – Hiking, mountain biking, ski touring, ice climbing, and more – right on your doorstep. Plus free use of our fitness room.
- Family-like atmosphere – A small, motivated team with flat hierarchies and a personal approach.
- Good transportation links – the hiking bus, which is free for you, takes you to the nearest town, with excellent connections to Lienz, Salzburg, Innsbruck, and Italy – perfect for day trips on your days off. However, having a car and a driver’s license is an advantage.
- Employment relationship
- Fixed-term contract
- Monthly salary
- 2000 €
- Salary type
- net
- Additional salary information
- Pay rate based on qualifications, performance, and agreement (hours).
- Accommodation type
- Single room
- Accommodation equipment
- Bathroom / Shower
- Television
- Restroom
- Internet
- Extras
- Work clothes are provided
- Flexible work hours
- Free use of the fitness room
- Lounge
- Free use of washing machine and dryer
- Free Internet / Wi-Fi
- Pets allowed
