Substitute Reception Manager (m/f/d)
- Career Status
- Professionals
- Entry date
- 11.05.2026
- Working time
- Full-time
- Season
- all year round
- Employment relationship
- Permanent contract
- Country / State
- Tirol
- Work permit
- EU citizens
- Monthly salary
- 1 € gross
Substitute Reception Manager (m/f/d)
all year round
Österreich, Tirol
Description
Do you love being a host—and always keep everything under control? Then you’ve come to the right place.
We’re looking for you starting May 11 or by agreement for a full-time position.
At our front desk, it’s not just about check-ins and check-outs. It’s about creating experiences, anticipating guests’ needs, and working as a team to ensure our guests feel completely at home.
As Assistant Reception Manager, you’ll take on responsibility, bring structure to daily operations, and be right in the thick of things.
Your responsibilities:
- Together with the reception manager, you will lead the team and ensure everything runs smoothly
- You are the first point of contact for our guests—competent, warm, and solution-oriented
- You handle inquiries and bookings and always keep an eye on availability
- You actively advise our guests on stays, rooms, spa offerings, and additional services
- You will schedule appointments and keep track of all operations behind the scenes
- You handle check-in, check-out, billing, and payment processes
- You create guest information materials and assist with daily communications
- You work closely with all departments and ensure that everything runs smoothly
- You use our systems (including Fidelio, Hotelkit, Tyngo, and MS Office) confidently and efficiently
Requirements
- Experience in the hotel or tourism industry
- Experience working at the front desk, ideally in the upscale hospitality industry
- Initial leadership experience—or the desire to take the next step
- Understanding of reception and reservations processes
- Solution-oriented thinking and the ability to make decisions in day-to-day situations
- A keen sense for guests, quality, and sales
- You work in an organized manner, maintain a clear overview even during stressful moments, and roll up your sleeves to help out
- A sense of responsibility and the ability to lead and support a team
- Very good German (C2) and good English (B2)
A confident, well-groomed appearance and a genuine enjoyment of working with people
- Language skills
English
B2 (good intermediate level)
German
C2 (excellent knowledge)
- Work permit
- EU citizens preferred (no admission required)
- Working time
- Full-time
- Work experience
- 3 Jahre
- Leadership experience
- 1 Jahr
Offer
- A secure job with opportunities for growth: We offer a reliable and stable work environment where you can plan for the long term.
- Fair and transparent: Digital time tracking and a 5-day workweek or other work schedules are also available
- All-inclusive: Free meals from breakfast to dinner—even on your days off.
- Performance-based compensation: Fair and appropriate pay is a given for us.
- Continuing education included: Training and development support you both professionally and personally.
- Prime location: Beautiful team apartments just a minute away from the hotel—with a kitchenette, balcony, great views, and a flat-screen TV upon request.
- Wellness & Leisure: Free use of our two spas with pools, a swimming lake, and saunas, as well as access to a tennis court and bicycles (e-bikes and mountain bikes).
- Attractive benefits: 50% discount on spa treatments, special rates for family stays with us and at partner hotels, and discounts in our Böglerhof Shop.
- Employment relationship
- Permanent contract
- Monthly salary
- 1 €
- Salary type
- gross
- Accommodation type
- Apartment
