Reception Manager (m/f/d)
Reception Manager (m/f/d)
all year round
Österreich, Salzburg, Salzburger Sportwelt
Description
Become a warm and welcoming host at FIRSTpeak Zauchensee!
Do you love putting a smile on people’s faces, enjoy taking on responsibility, and feel right at home at the front desk? Then you’ve come to the right place!
As the front desk manager, you and your team are the heart of our hotel. With warmth, organizational skills, and a genuine passion for hospitality, you’ll ensure that our guests feel completely at ease from the first day of their vacation to the last.
Our Philosophy
We’re not just looking for employees—we’re looking for people with heart, humor, and passion. People who enjoy working as part of a team, taking on responsibility, and taking joy in creating unforgettable vacation moments.
Work time is life time —that’s why we value a respectful work environment, genuine teamwork, and a workplace where you’re happy to give your best every day.
Does this sound like you? Then we look forward to getting to know you!
📩 Apply now at:
Requirements
Your Responsibilities
- Leading and developing our reception team (front and back office)
- Ensuring that everything runs smoothly throughout the entire reception area
- Providing a warm welcome and professional service to our guests
- Handling check-in and check-out procedures and managing the front desk cash register
- Preparing quotes and invoices, and maintaining guest records
- Receiving and processing reservations via phone, email, and online booking platforms
- Room assignments and optimal occupancy management
- Working closely with management and the entire leadership team
- Preparing daily and monthly financial statements, as well as ongoing coordination and collaboration with the external accounting department Active communication and quality assurance across all hotel departments
- Preparing duty rosters and staff scheduling
- Ensuring professional guest service of the highest standard
What You Bring to the Table
- Completed training in the hospitality industry or a comparable qualification
- Several years of experience at a hotel front desk, ideally in a leadership role
- A passion for the upscale hospitality industry and genuine hospitality skills
- A passion for ensuring guests have an unforgettable stay
- A confident and warm demeanor—even when dealing with demanding guests
- Organizational skills, a sense of responsibility, and the ability to take initiative
- Leadership skills and the ability to motivate and develop staff
- Very good computer skills (ASA, online booking platforms, and MS Office)
- Excellent written and spoken German and English
- Flexibility, resilience, and a passion for working as part of a team
Experience
3 Jahre Work experience
1 Jahr Leadership experience
Language skills
German C2 (excellent knowledge)
English C1 (advanced knowledge)
Computer skills
ASA jHOTEL (Very good knowledge)
Work permit
Must have a work permit (or be an EU citizen)
What we offer
What We Offer Our Team
We know that happy guests come only from happy employees. That’s why we make sure you feel completely at home with us—both professionally and personally. Because we’re convinced that true hospitality begins when you feel at home yourself.
In addition to a fair salary, an open and relaxed work environment, and a team that truly sticks together, you’ll enjoy many great benefits:
- Meals even on your days off
- Free parking right at the hotel
- 50% discount on our massage services
- Accommodation at the hotel or in shared apartments in Altenmarkt
- Family & Friends discounts on hotel stays
- Free use of the washing machine and dryer
- Discounted ski rentals in winter / e-bike rentals in summer
- Free admission to the Amadé Adventure Spa
- And much more …
Plus, a real sense of community:
- Enjoy life—day and night
- Laughing, celebrating, and comforting one another
- Truly being there for one another
- Supporting, motivating, and catching each other when we fall
- When things get stressful: We stick together and step in
Alone, we’re good—together, we’re unbeatable.
Employment & Salary
2200 € net / month
The net monthly salary offered depends on qualifications, education, and weekly working hours.
