Deputy Reception Manager (m/f/d)
- Career Status
- management position
- Entry date
- as of immediately
- Working time
- Full-time (6 days)
- Season
- Summer / Winter Season
- Employment relationship
- Fixed-term contract
- Country / State
- Salzburg
- Work permit
- A work permit is required
- Monthly salary
- 1.950 € net
Deputy Reception Manager (m/f/d)
Summer / Winter Season
Österreich, Salzburg, Salzburger Sportwelt
Description
• Assist in establishing and managing the reception and reservations team (front and back office)
• Helps ensure that everything runs smoothly throughout the reception area
• Welcoming and assisting guests
• Check-in and check-out, as well as operating the cash register
• Standard front desk duties such as check-in and check-out, issuing invoices and quotes, updating guest information, etc.
• Receiving and processing reservations and inquiries by phone, fax, email, and all major online portals, as well as assigning rooms
• Very close collaboration with the entire leadership team
• Active communication and quality assurance across all departments
• Employee scheduling and shift planning
• Helps ensure that everything runs smoothly throughout the reception area
• Welcoming and assisting guests
• Check-in and check-out, as well as operating the cash register
• Standard front desk duties such as check-in and check-out, issuing invoices and quotes, updating guest information, etc.
• Receiving and processing reservations and inquiries by phone, fax, email, and all major online portals, as well as assigning rooms
• Very close collaboration with the entire leadership team
• Active communication and quality assurance across all departments
• Employee scheduling and shift planning
Requirements
• Establishing and managing the reception and reservations team (front and back office)
• Responsibility for ensuring that everything runs smoothly throughout the reception area
• Welcoming and assisting guests
• Check-in and check-out, as well as operating the cash register
• Standard front desk duties such as check-in and check-out, issuing invoices and quotes, updating guest information, etc.
• Receiving and processing reservations and inquiries by phone, fax, email, and all major online portals, as well as room assignments
• Very close collaboration with the entire leadership team
• Active communication and quality assurance among all departments
• Employee scheduling and shift planning
• You love making guests happy and feel right at home at the front desk
• Hospitality skills and a passion for customer service
• You are very good at dealing with demanding guests and have a charming and warm demeanor
• Completed vocational training and experience in the upscale hospitality industry
• Strong sense of responsibility + willingness to go the extra mile
• Sales and motivational skills, negotiation skills
• You have strong computer skills (hotel software, online booking systems, Outlook, Office programs, etc.)
• You are fluent in both spoken and written English and German
• You can lead and motivate a team, and you are also a team player yourself
• You enjoy taking on responsibility, are flexible, can handle pressure, and take pleasure in shared success
• Responsibility for ensuring that everything runs smoothly throughout the reception area
• Welcoming and assisting guests
• Check-in and check-out, as well as operating the cash register
• Standard front desk duties such as check-in and check-out, issuing invoices and quotes, updating guest information, etc.
• Receiving and processing reservations and inquiries by phone, fax, email, and all major online portals, as well as room assignments
• Very close collaboration with the entire leadership team
• Active communication and quality assurance among all departments
• Employee scheduling and shift planning
• You love making guests happy and feel right at home at the front desk
• Hospitality skills and a passion for customer service
• You are very good at dealing with demanding guests and have a charming and warm demeanor
• Completed vocational training and experience in the upscale hospitality industry
• Strong sense of responsibility + willingness to go the extra mile
• Sales and motivational skills, negotiation skills
• You have strong computer skills (hotel software, online booking systems, Outlook, Office programs, etc.)
• You are fluent in both spoken and written English and German
• You can lead and motivate a team, and you are also a team player yourself
• You enjoy taking on responsibility, are flexible, can handle pressure, and take pleasure in shared success
- Language skills
German
B2 (good intermediate level)
English
B2 (good intermediate level)
- Work permit
- Must have a work permit (or be an EU citizen)
- Working time
- Full-time (6 days)
- Work experience
- 1 Jahr
- Leadership experience
- 1 Jahr
Offer
• We are offering a highly motivated individual with experience as a reception and reservations manager a secure, long-term position at a year-round resort with two seasons in Zauchensee—a destination with guaranteed snow—where you can combine work, leisure, and sports.
• A responsible and varied role in the development of a new hotel
• Excellent opportunities for personal growth and development
• Employee benefits related to wellness, hotel, and restaurant services
• Free hotel accommodations and meals upon request
• Free use of the wellness area and fitness center
• Working independently and taking responsibility for one's own work
• Building a new team and having the opportunity to contribute and implement your own ideas, creativity, and experience.
• Flat organizational structure and an “open-door” policy
• Regular 5- or 6-day workweek with a 45- or 48-hour workweek
• The minimum gross monthly salary is based on the collective bargaining agreement for the hotel and hospitality industry in Salzburg. If you have the appropriate qualifications and experience, we are happy to offer a higher salary, which will be agreed upon during a personal interview.
• A responsible and varied role in the development of a new hotel
• Excellent opportunities for personal growth and development
• Employee benefits related to wellness, hotel, and restaurant services
• Free hotel accommodations and meals upon request
• Free use of the wellness area and fitness center
• Working independently and taking responsibility for one's own work
• Building a new team and having the opportunity to contribute and implement your own ideas, creativity, and experience.
• Flat organizational structure and an “open-door” policy
• Regular 5- or 6-day workweek with a 45- or 48-hour workweek
• The minimum gross monthly salary is based on the collective bargaining agreement for the hotel and hospitality industry in Salzburg. If you have the appropriate qualifications and experience, we are happy to offer a higher salary, which will be agreed upon during a personal interview.
- Employment relationship
- Fixed-term contract
- Monthly salary
- 1950 €
- Salary type
- net
- Additional salary information
- The net monthly salary offered depends on your qualifications, education, and weekly working hours. If you have the appropriate qualifications and experience, we are more than willing to pay above market rate.
- Accommodation type
- Apartment
- Extras
- Free use of the indoor and outdoor pools
- Free use of the fitness room
- Lounge
- Free meals
- Free Internet / Wi-Fi
