Employee reception (m/f/d)

Receptionist (m/f/d) - become part of our family gang!Friendliness and attentiveness are your superpowers and you are a wish-fulfiller at heart? Welcome to our family gang! It's warm, friendly and sometimes a bit wild here - just like in any good family. And of course, we're proud to be a 5-star hotel, but our motto is: put down your title, roll up your sleeves and be a host!Your mission in the reception gang:

• Welcome professional: you are the first point of contact for our guests from check-in to check-out and ensure a smooth stay.
• Travel organizer: You take care of arrivals and departures and make sure that everything is perfectly prepared, including our daily guest mail.
• Wish fulfiller: Whether it's a small extra request or a referral - you make sure that guests feel listened to and looked after.
• Cashier: You take responsibility for the cash register, keep an eye on the stock and ensure a clean handover. You carefully book and process registration forms and receipts.
• All-rounder with heart: Whether it's vouchers, small projects or supporting reservations - you'll be happy to get involved.

What you bring to the family:

• Coolness in the hustle and bustle: even when things get busy at reception - you stay calm and keep a structured overview.
• Guest happiness maker: You love to make people smile with your friendliness.
• Team spirit with heart: It's simply more fun together - togetherness is what counts for you.
• Experience or eagerness to learn: Whether you've trained as a hotel specialist/hotel management assistant or are looking for a career change with experience - you're welcome here.
• Style-conscious appearance: Well-groomed, tidy and professional - that's how you feel.

Curious about the gang?then we look forward to getting to know you! The Frank family and the whole team would like to welcome you.