Receptionist health area (m/f/d)

We are strengthening our team with a SPA RECEPTIONIST (m/f/d)

For our renowned Stock Diamond Spa we are looking for a dedicated and warm personality for the position of Spa Receptionist (m/f/d). In this responsible role, you will be the first point of contact for our guests and ensure an unforgettable welcome with your professional appearance and friendly manner.

Your tasks:

• Active guest care & advice: You are the first point of contact for our guests and ensure an all-round positive experience.
• Appointment coordination: You organize appointments for treatments and services in the SPA.
• Active product sales & cross-selling: You actively advise our guests on our high-quality SPA products and expand our range through targeted additional sales.
• Working with SPA software TAC and hotel program Protel: You are confident in using our software for smooth administration.
• Telephone service: You take inquiries and coordinate guest care by telephone.
• Advice on SPA treatments: They inform and advise our guests on the various treatments we offer at the STOCK DIAMOND SPA.
• Shared responsibility for the SPA concept: You actively contribute to the implementation of the SPA concept and ensure that cleanliness, safety and hygiene are guaranteed in the entire SPA area.

Your profile:

• Outgoing and guest-oriented: You enjoy interacting with guests and creating a feel-good atmosphere.
• Good communication skills: You can express yourself well and are a real team player.
• Open-minded and willing to learn: You like to get involved and are motivated to develop yourself further.
• Well-groomed appearance: Your appearance is always well-groomed and professional.
• Enthusiasm: You put your heart and soul into your work and have a positive attitude.
• Foreign language skills: Knowledge of other languages is an advantage, but not essential.
• Completed training in cosmetics or massage is an advantage: Experience in cosmetics or massage is desirable, but not essential.
• Professional and technical experience in a comparable position and in a similar hotel category is an advantage.

Your advantages:

• Secure job in a modern, family-run company with the multiple award "Employer of the Year"
• 13. & 14th monthly salary
• Regulated working hours with a 5-day week & digital time recording
• Co-design of the duty roster through duty roster requests
• No other living expenses due to the free catering (breakfast, lunch & dinner, as well as coffee & cake)
• Unique staff lodge with rooftop terrace pool, sauna, infrared cabin, gym, gambling room & free WiFi access
• Ultra-modern rooms & apartments with private bathroom, TV, cooking facilities, terrace or balcony
• Targeted introduction & training through our on-boarding system
• Personal development & training opportunities
• An attractive location where you can combine work and leisure
• 20% discount on all products & services in the house
• 50% discount on overnight stays in all member hotels of the Best Alpine Wellness Hotels
• STOCK TEAM Bonus Card with many benefits & discounts throughout Zillertal

If you would like to take up the challenge and become part of our dynamic team, please send us your complete application documents.

We look forward to getting to know you!

STOCK resort *****sDorf 142A-6292 Finkenberg/Zillertal/TyrolContact person: Romana NillTelephone number: +43 5285 6775 511E-mail address: bewerbung@stock.at