Reception Manager (m/f/d)

Responsibilities:

• Management and Organization of Our Front Office Team
• Ensuring Smooth Operations at the Front Desk
• Guest reception and assistance from check-in to check-out
• Coordinating reservations, guest correspondence, and offers
• Feedback and Professional Complaint Management
• Team Leadership, Motivation, and Development
• Close collaboration with all departments within the company
• Active Sales / Upselling of Rooms and Additional Services

Requirements:

• Several years of experience in the front office, ideally in a management position
• Strong organizational skills and a structured approach to work
• A strong focus on service and guests
• Leadership Skills and Team Spirit
• Strong communication skills and a professional demeanor
• Excellent German language skills; knowledge of other languages is a plus
• Willingness to work weekends and evenings

Why us?First impressions matter—and that’s exactly where your role begins. As a Front Office Manager, you’re the central point of contact for both guests and staff. You ensure that operations run smoothly, that your team stays on top of things, and that our guests feel welcome from the very first moment.

With your experience, organizational skills, and people skills, you’ll confidently guide our front office through the day-to-day—from arrival to departure. You’re a host, a leader, and an organizational whiz all rolled into one.

And all of this right in the heart of Maria Alm, in one of the most beautiful vacation regions in the Alps—as part of our Eder team, which sticks together, thinks proactively, and works together to offer our guests a special vacation experience every day.

If you'd like to contribute your experience, take on responsibility, and work alongside a motivated team, we look forward to getting to know you.

Goodies for Employees

• Flexible work schedules (5-day workweek or customized arrangements)
• Seasonal or year-round contract (depending on your preference and weather conditions)
• Free team meals (breakfast, lunch, dinner—even on days off!)
• Team Lodging
• Work clothes are provided
• 20% off at the “Maria&Josef ConSEPP Store”
• 20% off food and drinks at restaurants outside of team meals
• Family & Friends Discounts at All Eder Collection Hotels
• Discounts at Partner Hotels & Local Stores
• Team Events & Parties (Summer Party, Christmas Magic, Coaching Sessions, Company Outings)
• In-house development opportunities & personalized benefits
• Unlimited access to the wellness and fitness areas
• Willing to pay above market rate depending on experience and skills
• Free Wi-Fi in all hotels and accommodations
• In the summer: free e-bikes to rent
• Eder Collection Rental Mini (car) at the employee discount price

Employment Requirement

• EU citizenship or a valid work permit for Austria