Hotel specialist (m/f)

Front office · Reservations · Sales Start: April or May 2026 | Full-time position | 30–40 hours per week | 5 days per week

Taking responsibility – in the midst of everyday operations

Do you enjoy working with guests, keeping track of things , and want more responsibility without leaving the front desk? At our hotel, the front office, reservations, and sales are organized across departments. You will actively engage with guests, coordinate reservations and processes, and bring structure to daily operations.

👉 Not a traditional management position —but a role with responsibility, oversight, and creative freedom.

 Your responsibilities

• Operational reception service (check-in/check-out, guest services)
• Overview of reservations, arrivals, and departures
• Support with sales and quotation issues
• Maintenance and control of reservation and guest data
• Collaboration with management
• Collaboration on the optimization of processes and standards
• Working independently in the front office – including when working alone

 What you bring to the table

• Several years of experience at the reception desk
• Very good knowledge of German, good knowledge of English
• Good computer skills & structured working style
• Good general knowledge & refined manners
• Team orientation, personal responsibility, and accuracy
• Friendly demeanor, solution-oriented thinking
• Flexibility & professional service focus

 Working hours & planning

• Early shifts starting at 8:00 a.m.
• Late shifts until approximately 7:00 p.m.
• Weekend shifts are a fixed component
• Days off mainly during the week
• Team scheduling: clear coordination & reliability

 We offer

• Full-time position | 30–40 hours | 5 days/week
• Small, personal team with clear communication
• Staff room or apartment (free of charge if required)
• Free meals
• Training and continuing education opportunities
• Saalbach Team Card
• Free admission & discounts in Saalbach & the surrounding area
• Free e-bike rental in summer
• Underground parking space at the hotel + parking space at the accommodation
• Fair pay based on experience and qualifications
• 13th and 14th month's salary (vacation and Christmas bonuses)

 About AlpenParks Sonnleiten

Right next to the ski and bike trails in Saalbach: serviced hotel apartments for 2–10 people (some with sauna), pool, restaurant, bar, underground parking with electric charging stations and bike storage. Full-service hotel – small team, clear standards, high quality.

 application

📩 direktion.sonnleiten@alpenparks.atBetreff: Application for Front Office Manager position

Our corporate language is German – communication, organization, and feedback are particularly important to us.