Receptionist (m/f/d)
Receptionist (m/f/d)
all year round
Österreich, Steiermark, Ausseerland
Description
With naturalfriendliness, warmth, and extensive knowledgeof the region, the WASNERIN reception team is here to assist our guests with advice and support. Whether it’s excursion and hiking routes, insider tips on the region, or the best spots to relax in the hotel. Thanks to the digitization of our system, we now have even more time for our guests and can provide personalized service from reservation through check-out. Ultimately, however, our greatest task remains ensuring every guest enjoys a wonderful getaway so they return home at the end of the day with that WASNERIN feeling.
To continue conveying this very WASNERIN feeling, we are looking for colleagues…
- who approach their work with enthusiasm and passion
- who embody the WASNERIN feeling
- who support and motivate each other as a team to make the most of every day
- who are willing to grow and learn new things
What can you expect from us?
- First point of contact for our guests
- Checking guests in and out, including escorting them to their rooms
- Managing your own shift schedule
- Early or late shifts with responsibility
- Managing the cash register (closing the register, processing receipts, etc.)
- Actively promoting the hotel’s own offers or products
- Ensuring smooth operations within the reception team and with other departments
- Taking and processing reservations
- Preparing printed materials (daily menus, guest newsletters, etc.)
- Organizing and assisting with events
- Exemplifying and adhering to the company philosophy
Requirements
What do you bring to the table?
- Preferably a successfully completed apprenticeship as a hotel and hospitality assistant or a degree from a hotel management or tourism school
- Professional experience in comparable upscale restaurants or hotels
- A communicative, creative, and open personality
- Natural friendliness
- Enjoy working with people
- Enthusiasm and interest in the profession
- Reliability
- Ability to work independently and take responsibility
- Enjoyment of working in a team
- Confident and well-groomed appearance
- Excellent German language skills and proper spelling
- Very good English skills
- Guest- and business-oriented thinking and behavior
- Interest in long-term training and career advancement opportunities within the company
Experience
2 Jahre Work experience
Language skills
German B2 (good intermediate level)
English B1 (Intermediate)
Mobility
Driving license B
Work permit
EU citizens are given priority (no permit required)
What we offer
What do we offer you?
- Start your first day as a guest
- Regular written feedback from guests and managers
- Access to the state-of-the-art fitness center
- Team celebrations, barbecues, skiing and hiking trips, a festive Christmas party, and small gifts on special occasions
- Appropriate employee housing
- Employee benefits (e.g., e-bike leasing), great rates at various partner hotels, and the Ausseerland Benefit Card (discounts at businesses in the Ausseerland region)
- Use of the in-house wellness and pool area, also welcome with guests
- Teamwork in a harmonious work environment with personalized leadership
- An extra day of vacation on your birthday
- Free meals at the hotel (including vegan and vegetarian options) even on days off
- A wide range of professional development opportunities
- Exclusive yoga classes for employees
Employment & Salary
2376 € gross / month
We offer you a regular, year-round position with a 5-day workweek of 40 or 45 hours per week. Legal information: The minimum wage for this position, as stipulated in the collective bargaining agreement, is €2,159 gross per month. We offer a competitive salary above the market rate, based on your qualifications and experience, as well as additional bonus payments for above-average performance.
