Receptionist (m/f/d)
- Career Status
- Experienced
- Entry date
- 01.11.2026
- Working time
- Full-time (6 days)
- Season
- Summer / Winter Season
- Employment relationship
- Fixed-term contract
- Country / State
- Salzburg
- Work permit
- EU citizens
- Monthly salary
- 2.200 € net
Receptionist / Front Office Associate (m/f/d)
Summer / Winter Season
Österreich, Salzburg, Region Obertauern
Description
We are a family-run 4-star hotel with 33 rooms in the heart of Obertauern—with a clear focus on quality, personalized hospitality, and a strong team.
To strengthen our front office team, we are looking for a dedicated receptionist / front office associate (m/f/d) for the 2026/2027 winter season.
You will work directly with our long-time head receptionist, Ms. Sandmann, who will be taking on additional responsibilities in the areas of reservations, marketing, and operations management in her new role as Operations Manager.
In this role, you will be the first point of contact for our guests and will handle a significant portion of daily front-office operations. Together with our team, you will ensure professional, warm, and seamless guest service—from check-in to check-out.
Your responsibilities include:
- Welcoming and assisting our hotel guests
- Check-in and check-out
- Processing reservations and guest correspondence
- Handling phone and email communications
- Assisting with administrative tasks
- Collaborating with the front desk, dining, kitchen, and housekeeping teams
- Contributing to a professional guest experience throughout their stay
You’ll work in a manageable, well-structured environment with quick decision-making processes, direct guest interaction, and a motivated team.
Our goal is to offer our guests not just a wonderful vacation, but a true Alpina experience. To achieve this, we’re looking for a friendly, organized, and reliable person who enjoys working with people and wants to grow alongside our team.
We look forward to receiving your application!
Requirements
Your Responsibilities
- Welcoming and assisting our hotel guests
- Handling check-in and check-out
- Processing reservations and guest correspondence
- Communicating with guests by phone and in writing
- Assisting with administrative tasks in the front office
- Collaborating with the service team, kitchen, housekeeping, and management
- Assisting in ensuring a professional guest experience throughout their stay
Your Profile
- Professional experience at a hotel front desk or in a comparable position is a plus
- Friendly, well-groomed, and professional demeanor
- Enjoy interacting with guests and have a strong service orientation
- A structured, independent, and reliable work style
- Organizational skills and good time management
- Very good written and spoken German
- Good command of English; knowledge of other foreign languages is a plus
- Proficiency with computer programs and a willingness to learn new systems
- Ability to work in a team, resilience, and flexibility
What’s particularly important to us
We are not looking for a mere receptionist, but rather someone who warmly welcomes our guests, takes on responsibility, and, together with our team, embodies the Alpina spirit of hospitality.
You will work closely with our Operations Manager—Ms. Sandmann—and play a key role in day-to-day front-office operations. Professional expertise is important—but even more important are friendliness, reliability, a willingness to learn, and a commitment to becoming a long-term member of our team.
- Language skills
English
Computer skills
Hugo Hotel Programm
MS Word
MS Outlook
HOGAST E@syGoing
- Work permit
- EU citizens are given priority (no permit required)
- Working time
- Full-time (6 days)
- Work experience
- 2 Jahre
- Leadership experience
- < 1 Jahr
- Continuing education and training
- Andere
Offer
Our Offer
- Position at an established 4-star hotel in the center of Obertauern
- 2026/2027 winter season (mid-November 2026 through early May 2027)
- Opportunity for long-term collaboration spanning both summer and winter seasons
- 6-day workweek with clear structures and well-defined processes
- Direct collaboration with our Operations Manager, hotel management, and an experienced hotel team
- Comprehensive training and support during the onboarding phase
- Independent scope of responsibilities with opportunities for growth
- Attractive, performance-based compensation with a willingness to pay above market rate for appropriate qualifications and experience
- Free meals (even on days off)
- Private room with bathroom/toilet and Wi-Fi
- Access to the fitness and wellness area
- Ski-in/ski-out workplace in the heart of Obertauern
- Pleasant work environment with short decision-making processes and a family-like atmosphere
Career prospects
- Long-term collaboration is expressly desired
- Opportunities for professional development in front office, reservations, and guest services
- Opportunities within the Alpina Hospitality Group for future projects and business expansions
For this position, we offer—depending on qualifications and experience—a net salary starting at €2,200 per month (6 days / 48 hours), with a willingness to pay above this rate for candidates with relevant experience and qualifications.
- Employment relationship
- Fixed-term contract
- Monthly salary
- 2200 €
- Salary type
- net
- Additional salary information
- For this position, we offer—depending on qualifications and experience—a net salary starting at €2,200 per month (6 days / 48 hours), with a willingness to pay more for candidates with the appropriate experience and qualifications.
- Accommodation type
- Single room
- Accommodation equipment
- Bathroom / Shower
- Television
- Restroom
- Internet
