Reservations Manager (m/f/d)
Reservations Manager with Revenue Management & IT (m/f/d)
all year round
Österreich, Tirol, Seefeld
Description
Our hotel dynamically manages prices and is consistently expanding its direct sales channels. To this end, we are looking for a Reservations Manager who thinks far beyond traditional booking management: You will be responsible for rates, availability, and distribution channels; work daily with our systems—Casablanca (PMS), Seekda (channel manager & booking engine), and RoomPriceGenie (dynamic pricing)—and serve as the internal IT liaison for all booking-related systems.
Work schedule: Full-time, year-round position (part-time starting at 30 hours/week negotiable), primarily day shifts · Start date: by agreement · Reporting structure: Management; close technical coordination with external sales management
The Inntalerhof is a fourth-generation, family-run 4-star panoramic hotel located 1,200 m above the Inn Valley in Mösern near Seefeld: 71 rooms, suites, and vacation apartments; Tyrolean ¾ gourmet board; two à la carte restaurants (9ers and Tiroler Stub’m); Pizzeria 9ers Pizza, INN Bar with a panoramic terrace, wellness area with a pool and saunas, and a seminar area for up to 80 people. We are evolving into a year-round operation with only brief, scheduled closures. Learn more at inntalerhof.at/hotel/jobs.
Tasks
- Head of the Reservations Department: Quote and booking management, correspondence with regular guests, tracking of options, deposit management
- Revenue Management: Maintenance and control of rates and availability in Seekda; monitoring and fine-tuning of dynamic pricing (RoomPriceGenie); pickup and forecast analyses from Casablanca
- Channel Management: Support for OTA partners (including Booking.com), rate parity, promotion management, strengthening direct sales via the hotel’s own booking engine
- IT Responsibility for the Booking Environment: Interfaces between PMS ↔ Channel Manager ↔ Pricing Tool, category and master data maintenance, first-level coordination with system partners
- Reporting to management and external sales management: occupancy, ADR, booking windows, channel mix
- Management and training of reservations and front desk staff in the booking department; budget planning and budget responsibility for reservations
Requirements
- Completed training in the hospitality industry and several years of experience in reservations/revenue management at a vacation hotel
- Practical experience with PMS and channel managers is required; knowledge of Casablanca and Seekda is a major plus; experience with dynamic pricing tools is welcome
- Strong numerical aptitude, structured and precise work style, high level of IT proficiency
- Sales skills and polished written communication; German C1, English B2; additional languages a plus
- Unrestricted access to the Austrian labor market
Experience
3 Jahre Work experience
1 Jahr Leadership experience
Language skills
German C1 (advanced knowledge)
English B2 (good intermediate level)
Computer skills
MS Outlook (Good knowledge)
Office Produkte (Basic knowledge)
Work permit
EU citizens are given priority (no permit required)
What we offer
- Real creative freedom: You’ll play an active role in shaping structures, standards, and your team
- Direct collaboration with senior management and the external sales team (anfang.team)
- Secure year-round position: We’re transitioning to year-round operations with only short, scheduled closures—predictability instead of a seasonal contract
- Fourth-generation, family-run 4-star hotel—short lines of communication, direct decision-making
- Meals provided free of charge; housing at discounted rates
- Free access to the wellness area, fitness, sports, and recreational facilities; spa treatments at significantly discounted rates
- Ongoing training and professional development, regular working hours
- Above-average, market-competitive pay with clear career advancement opportunities
Employment & Salary
2900 € gross / month
Salary range: €2,900 – €3,500 gross per month (14×), depending on qualifications and experience; based on a 5-day workweek. Minimum wage according to the Tyrol Hotel and Hospitality Collective Bargaining Agreement (effective October 1, 2026); we are willing to pay significantly above market rates.
Benefits
Discounted treatments (cosmetics, spa)
Flexible work hours
Free Internet / Wi-Fi
Free meals
Free use of the fitness room
Free use of the indoor and outdoor pools
Free use of the wellness facilities
Free use of washing machine and dryer
Lounge
Work clothes are provided
-Accommodation available
