Wellness Area Manager (m/f/d)

Spa Manager with an eye for what matters—and for the extraordinary.

Our spa is a place to unwind, take a deep breath, and recharge. It’s a sanctuary where well-being, quality, and personalized care come together. This is exactly where your role begins.

As a Spa Manager, you lead with calm and clarity, establish structures that work in day-to-day operations, and—together with your team—create an atmosphere that guests feel from the very first moment. In doing so, you combine professional expertise with leadership, organizational skills, and a keen understanding of people. You’ll continue to develop our spa area with an eye for what’s essential and what makes it special.

What you'll be doing here:

• You will lead and coordinate your spa team and ensure clear processes and a supportive work environment.
• You will welcome our guests warmly and professionally and create an atmosphere of trust by providing personalized, expert advice.
• You will actively contribute your professional expertise to the further development of our massage and beauty services.
• You’ll perform treatments yourself—including traditional massages, hot-stone and herbal stamp massages, as well as facials and foot reflexology.
• With additional expertise in areas such as osteopathy, craniosacral therapy, yoga, or Ayurveda, you can further enrich our offerings.
• You will create the weekly staff schedules, taking into account hotel occupancy, weather conditions, and your team's needs.
• In the event of personnel changes or absences, you will coordinate replacement staff and ensure that the spa operates smoothly.
• You plan and organize ongoing training and workshops and support your team in their professional development.
• You will reliably ensure compliance with labor laws as well as our hygiene, quality, and safety standards.
• You actively advise our guests on spa treatments and products, combining a service-oriented approach with a natural flair for sales.
• Together with us, you'll develop ideas for marketing and customer loyalty initiatives and play an active role in further enhancing the spa experience.

What you bring to the table:

• You have passed the relevant certification exams in the fields of cosmetology, massage, and foot care.
• You have leadership skills and management experience, and you enjoy developing and supporting a team. We would be pleased to see experience in the upscale hospitality industry and/or the high-end spa and wellness sector.
• You combine a strong focus on guests and service with business acumen. You stand out for your organizational skills, your ability to plan ahead, and your keen eye for quality.
• You have a very good command of German and a very good command of English.
• You are familiar with using industry-specific business software.
• You enjoy taking on responsibility, contributing your own ideas, and working with your team to further develop our spa area.
• You are familiar with the philosophy of Gröller Hospitality, and you enjoy embodying the brand and making it a tangible experience for our guests.

What to Expect:

• Full board at work, even on your days off
• Accommodations at our employee hotel by the lake, featuring a terrace and parking
• Customized training and professional development opportunities to support your professional and personal growth; room to contribute your own ideas and actively shape the workplace
• Regular employee events that strengthen team cohesion
• Employee Benefits at Our Facilities: Working on Lake Traunsee—with a wide range of recreational activities right on your doorstep
• A respectful and supportive team environment that embodies quality, hospitality, and camaraderie 

Gröller Hospitality

Rooted in the region. Open to new ideas. A team that thinks, creates, and innovates together.