Reservations Associate (m/f/d)

OFFICE ASSISTANT / BACK OFFICE 

# 5 days / 40 hours

# Full-time position starting in December

🌟Are you looking for a long-term job where you can actively contribute, work with a warm and welcoming team, and see a future for yourself?

We are looking for an office assistant to join our back-office team—someone who, with dedication and enthusiasm, will help ensure our guests have an unforgettable vacation.

Do you live near Radstadt or have deep roots in the region?Perfect—that’s a big advantage! Especially for moms and dads, we can offer more flexible work hours or, upon request, on-site childcare.

HERE'S WHAT YOU CAN EXPECT

As a back-office employee, you’ll be the first point of contact for our guests and will play a key role in ensuring their satisfaction and the hotel’s financial success. You ensure a smooth booking process and help create unforgettable stays. Your main responsibilities include processing inquiries and bookings, providing personalized advice to guests on room categories, packages, and additional services, as well as preparing quotes and customized packages.

HERE'S WHAT WE OFFER YOU

To ensure you feel right at home with us from day one, we place great importance on creating a work environment that is professional—yet also warm and welcoming: 

❤️ Personalized Onboarding - We'll make sure you settle in quickly.

❤️ Compensation - Fair compensation based on performance, including special payments (14 months' salary).

❤️ Free meals—from breakfast to dinner, even on your days off.

❤️ Continuing Education - Training sessions and workshops for your personal and professional development.

❤️ Employee discounts for you or your family.

❤️ Childcare for emergencies, such as school breaks or when a grandparent is sick

YOUR PROFILE 

To join our team, you should have the following qualifications:

✔️Spoken and writtenGerman (German at the C2 level is a mandatory requirement)

✔️Training in the hotel and hospitality industry (HGA), office administrator, or comparable professional experience

✔️Strong communication skills, friendliness, and a solution-oriented approach to work

✔️Computer skills (MS Office) are a mandatory requirement; knowledge of reservation software (e.g., Elite) is a plus

✔️We warmly welcome those returning to the workforce and those changing careers