Working hours in hotel administration
Nothing works in a hotel without the administration. It ensures that everything works in the background - from accounting to personnel planning. But what are the working hours like in this exciting field? We give you an overview - including brief job descriptions.
Tasks in hotel management - simply explained
The administration of a hotel is multifaceted. Depending on the size of the business, one person can take on several tasks - or there are separate specialists for each area. Below you will find the most important areas of work:
Accounting & Controlling
- Check, record and pay invoices
- Document income and expenses
- Prepare monthly and annual financial statements
- Plan budgets and keep an eye on running costs
- Create reports for the management
Human Resources Department (HR)
- search for and hire new employees
- Create duty rosters and vacation overviews
- Prepare payroll and salary statements
- Be the contact person for questions about the job
Management or executive assistant
- Coordinate appointments and processes
- Taking correspondence and minutes
- Co-organize events or meetings
- work closely with the hotel management
Marketing & Sales
- Design and publish offers for guests
- Manage website and social media channels
- Collaboration with travel platforms or tour operators
- Planning promotions and newsletters
- Boosting the sale of rooms and packages
Working hours: What applies according to the collective agreement?
The working hours in the hotel administration are based on the Collective Agreement for the Hotel and Catering Industry 2024.
You should know this:
- Normal working hours: Full-time means 40 hours per week. Part-time working hours are agreed individually.
- Balancing period: Working hours can be balanced over a period of up to 13 weeks. This means that in some weeks you may work more, in others less - but on average it should add up to 40 hours per week.
- Breaks: After 6 hours of work at the latest, you are entitled to a break of at least 30 minutes.
- Rest time: You must have at least 11 hours off between working days. This gives you enough time to recover.
- Public holidays: In principle, working on public holidays is permitted, even in administration - for example, if arrival or departure days are affected. However, you will receive time off or money as compensation.
- Related time off: You are entitled to at least 36 hours of continuous time off per week. This is usually a day off plus rest time - for example, Saturday from midday to Sunday evening.
- Overtime: If there is ever more to do, overtime is either paid or you get time off in lieu.
Many hotels make an effort to offer administrative staff regulated and fair working hours. Flexitime, home office days or flexible solutions are possible in many establishments - depending on the task and agreement with the team.
Many hotels today pay a lot of attention to ensuring that their employees feel comfortable. In administration, this often means regulated working hours, flexitime models or the option to take time off in lieu.
Is a good work-life balance important to you? In our blog post "Work-life balance in hotels & Gastronomy", we have collected practical tips on how to stay balanced.
Your next job in hotel management?
Would you like to help ensure that everything runs smoothly behind the scenes in a hotel? On HOGASTJOB you will find many exciting jobs in administration - from classic office or assistant jobs to marketing management.
